Techniker (m/w/d) Technischer Support / Customer Service
vor 2 Monaten
- Berlin, Deutschland
- Vollzeit
- Online bewerben
WIR sorgen dafür, dass Sie gesund bleiben
WIR vermeiden Infektionsketten und verbessern die Hygiene in Arztpraxen und Kliniken
Der Großteil der Arzt- und Zahnarztpraxen in Deutschland und in 80 weiteren Ländern verlässt sich bei der Reinigung, Desinfektion und Sterilisation auf UNSERE Qualitäts-Produkte "made in Germany".
WIR sind ein mittelständisches und inhabergeführtes Familienunternehmen mitten in Berlin mit rund 500 Mitarbeiter/innen und Auszubildenden, in dem die Werte FAMILIÄRER ZUSAMMENHALT, QUALITÄT und INNOVATION ganz großgeschrieben werden.
WIR freuen uns über jeden Zuwachs, der unsere Werte teilt und einen Beitrag zum weltweiten Gesundheitswesen leisten möchte.
- Sie unterstützen unsere Kunden bei technischen Fragestellungen und beraten sie zu den Produkten der Siegelgeräte, Sterilisatoren und Reinigungs- und Desinfektionsgeräte (1st & 2nd Level Support).
- Für unsere nationalen Fachhändler und unseren Werkskundendienst sind Sie Ansprechpartner im 2nd Level Support.
- Sie analysieren technische Probleme und erstellen eine Diagnose.
- Sie arbeiten eng mit den Abteilungen Vertrieb, Qualität, Entwicklung und Produktmanagement zusammen.
- Sie konzipieren technische Schulungen und Trainings für Kunden und Mitarbeitende und führen diese in unserer hauseigenen Akademie durch.
- Sie haben eine technische Ausbildung erfolgreich absolviert, z. B. Techniker / Meister (m/w/d) Fachrichtung Mechatronik, Medizintechnik, Elektrotechnik oder eine vergleichbare Qualifikation.
- Sie verfügen bestenfalls über erste Erfahrungen im Support sowie in der direkten technischen Kundenbetreuung und idealerweise ebenfalls im Bereich Technischer Service.
- Sie besitzen ein technisches Verständnis sowie eine kunden- und lösungsorientierte Handlungsweise.
- Sie sprechen fließend Deutsch, gute Englischkenntnisse sind wünschenswert.
… arbeiten beim Marktführer mit Premium-Marken-Image, den jede Zahnarztpraxis kennt
… können stolz darauf sein, einen Teil zur Gesundheit der Gesellschaft beizutragen
… finden im familiär-freundschaftlichen Kollegium schnell Anschluss
… erhalten die Möglichkeit, an verschiedenen Projekten mitzuwirken
… geben bei intensiver Teamarbeit unser Wissen weiter und lernen von erfahrenen Experten immer dazu
Außerdem profitieren WIR von weiteren attraktiven Benefits, z.B.:
- Flexibler Arbeitsort (wahlweise bis zu 40% Home-Office oder moderner, ergonomischer und klimatisierter Büroarbeitsplatz)
- Flexible Arbeitszeiten durch Gleitzeitmodell (Mo-Fr 6:30-20:00 Uhr)
- 30 Urlaubstage (5-Tage/Woche)
- Zentrale Lage in Berlin und gute ÖPNV-Anbindung (Bhf Südkreuz, A100 Ausfahrt Alboinstraße)
- Parkmöglichkeiten und gesicherter Fahrradraum
- Regelmäßige Team-Events und Firmenfeiern
- Moderne Küchen und Aufenthaltsräume/ Lounges
- Internes kostenloses Fitnessstudio mit Duschmöglichkeiten
- Zuschuss für Betriebliche Altersvorsorge und Vermögenswirksame Leistungen
- Rabatte durch Corporate Benefits-Programm bei Apple, Philips, BMW, Adidas, Jochen Schweizer u.v.m.
Sie wollen bei MELAG Medizintechnik mit Leidenschaft und Überzeugung Ihren Beitrag dazu leisten, die weltweite Hygiene nachhaltig zu verbessern?
Dann freuen wir uns auf Ihre Bewerbung.
MELAG Medizintechnik GmbH & Co. KG
Frau T. Still (Human Resources)
Geneststr. 6-10
10829 Berlin
www.melag.com
Passt dieses Stellenprofil nicht?
Dann hinterlegen Sie Ihre Daten in unserem Talent Pool.
-
Customer Support
vor 8 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for talented customer support workmates (M/F/d) for the customer service of a leading hotel booking portal. Previous experience in hospitality is an advantage, but not mandatory. **Your tasks in this customer service role**: - Support customers when booking accomodations - Assist in navigating the website - communication with hotels (e.g.,...
-
Customer Service
vor 8 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....
-
French Customer Service English Language Materials
vor 8 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client provides world class content in the most relevant, engaging and flexible formats to support students, teachers and institutions through a lifetime of learning. Our client develops and distributes textbooks, e-books and interactive e-learning resources. Our client, a leading publisher in English language materials and digital solutions, is seeking...
-
Customer Support Luxury Food Dutch and French
vor 8 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur customer is one of the players on the market for coffee machines, coffee pads and famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (M/F/d). Our customer is represented in many city centers with own shops and sells products also via the internet. Customer...
-
Customer Service Dutch Streaming Platform
vor 2 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitWhile television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...
-
Customer Service Rep Coffee Industry
vor 8 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client is one of the players in the market for coffee machines, coffee pads and is famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (M/F/d). Our customer is represented in many city centers with own shops and sells products also via the internet....
-
Customer Service High End Kitchen Utensils
vor 8 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur customer sells branded everyday products (such as juicers, coffee machines or contact grills) as well as the matching accessories: e.g. Glasses, carafes or flavors. The latest trends can be found here first. Our customer is characterized by an excellent delivery service. To support the extensive and demanding customer base, we are looking for you (M/F/d)...
-
Customer Service Ambassador
vor 2 Monaten
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for a talented individual to join our Workstation Customer Care team as a Customer Service Agent. This role involves providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.Key Responsibilities:Deliver outstanding customer service through various communication...
-
Customer Service Dutch Streaming Platform
vor 7 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitWhile television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...
-
Customer Support High End Electronic Devices
vor 8 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitFor the subsequent vacancy we are searching fellow employees in order to expand the existing team. Our customer is a leading provider of customer contact solutions in Germany. The product portfolio covers the complete process chain in customer service. Innovation, competence and customer orientations are their key factors for success. We are searching...
-
Customer Support High End Electronic Devices
vor 8 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitFor the subsequent vacancy we are searching fellow employees in order to expand the existing team. Our customer is a leading provider of customer contact solutions in Germany. The product portfolio covers the complete process chain in customer service. Innovation, competence and customer orientations are their key factors for success. We are searching...
-
Customer Support High End Electronic Devices
vor 8 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitFor the subsequent vacancy we are searching fellow employees in order to expand the existing team. Our customer is a leading provider of customer contact solutions in Germany. The product portfolio covers the complete process chain in customer service. Innovation, competence and customer orientations are their key factors for success. We are searching...
-
Customer Service Mobility App
vor 7 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client provides customer support for a brand new mobility app. There, people can rent cars, motor cycles and even bicycles or Segway-type devices. Europe-wide nearly half a million people are registered and make use of more than 100,000 transport vehicles. The company is constantly expanding and is looking for talented personalities to welcome new and...
-
Norwegian Customer Service Specialist Banking
vor 6 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitFor our client, a financial service provider, we are looking for talented Customer Service Specialists (M/F/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with...
-
Czech Customer Support Banking Industry
vor 2 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitWhen customers call their banks they are actually calling our customer - and finally you (M/F/d). There you help people by answering questions, processing transactions, and resolving their issues! You provide awesome customer service on behalf of one big company customers deal with every day. The team comes from an array of backgrounds and experiences; all...
-
Mitarbeiter Social Media Customer Support
vor 7 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitFür eines unserer namhaften Kundenunternehmen suchen wir zum nächstmöglichen Zeitpunkt mehrere Chat/E-Mail Agenten (m/w/d) für das Aufgabengebiet Social Media Customer Support. **Aufgabengebiet**: - Kundenbetreuung via Chat, eMail, Facebook und Twitter - Datenbankpflege (Nachbereitung und Dokumentation) - Hilfestellung bei der Beseitigung von...
-
Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for a skilled Customer Service Representative to join our team at Workstation Customer Care. In this role, you will be responsible for providing exceptional customer service and support to our clients.As a Customer Service Representative, you will be the primary point of contact for customers seeking assistance with their online shopping...
-
Customer Service Representative Banking Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitOverviewWorkstation Customer Care is a dynamic team dedicated to delivering exceptional customer experiences.We are seeking a skilled Customer Service Representative Banking Specialist to join our team and provide top-notch support to our clients.
-
Customer Service Dutch Streaming Platform HOMEOFFICE
vor 2 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitWhile television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...
-
Customer Service Dutch Streaming Platform HOMEOFFICE
vor 2 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitWhile television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...