Customer Support

vor 2 Wochen


Berlin, Deutschland Workstation Customer Care Vollzeit

We are looking for talented customer support workmates (M/F/d) for the customer service of a leading hotel booking portal. Previous experience in hospitality is an advantage, but not mandatory.

**Your tasks in this customer service role**:

- Support customers when booking accomodations
- Assist in navigating the website
- communication with hotels (e.g., if a customer can not meet the arrival date)
- Administration of feedback and guest comments
- Identification of suitable hotels for customers
- Ensuring and continuous optimization of the outstanding quality and service standards provided by the company

**Your skills for this customer support job**:

- Dedication to customer service experience
- Fluent in Dutch, French or Danish
- Passion to continiously learn and develop
- Equipped with basic principles of information technology
- Professional yet fun

Wir freuen uns Sie kennenzulernen



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