Customer Service Rep Coffee Industry

vor 8 Monaten


Berlin, Deutschland Workstation Customer Care Vollzeit

Our client is one of the players in the market for coffee machines, coffee pads and is famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (M/F/d). Our customer is represented in many city centers with own shops and sells products also via the internet. Customer loyalty is at the top of the company philosophy. This happens through membership programs and personal customer contact.

**As a customer service / customer support agent you will**:

- Support new customers: Opening a customer account, greeting customers on the phone, explaining club membership concept and receive first orders
- Have regular contact with customers to capture customer satisfaction
- Receive calls concerning problems with coffee machines and support problem solving
- Provide status information for the progress of larger repairs
- Track incoming payments

**About you**:

- hands-on mentality and highly motivated self starter
- strong customer orientation (open to customer concerns, ability to listen, understanding customer needs)
- PC literate
- fluent in Dutch
- can work shifts
- high sense of personal accountability

Wir freuen uns Sie kennenzulernen



  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is one of the players in the market for coffee machines, coffee pads and is famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (M/F/d). Our customer is represented in many city centers with own shops and sells products also via the internet....


  • Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    Our client is one of the players in the market for coffee machines, coffee pads and is famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (M/F/d). Our customer is represented in many city centers with own shops and sells products also via the internet....


  • Berlin, Berlin, Deutschland Coffee Stop Wittenbergplatz Vollzeit

    About Our TeamCoffee Stop Wittenbergplatz is a unique café where we strive to create an exceptional experience for our customers. Our team is dedicated to delivering high-quality coffee specialties, homemade sandwiches, and freshly prepared juices in a welcoming atmosphere.Job DescriptionWe are seeking a skilled Barista / Servicekraft to join our team as a...


  • Berlin, Berlin, Deutschland LAP COFFEE - Micro Retail Technologies GmbH Vollzeit

    We are looking for a passionate and organized Coffee Host Coordinator to join our team part-time at LAP COFFEE - Micro Retail Technologies GmbH.LAP is revolutionizing the coffee industry by making specialty coffee accessible, digital, and convenient. Our mission is to bring back the human touch paired with personalization and convenience that modern...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates a limousine service in various regions of France. The team is responsible for the daily contact with the customers and the rental and disposition of the vehicles. In your (M/F/d) new position you look after every customer with respect and exceed his expectations in terms of customer service and competence. Before starting work, you will...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a fast-growing startup revolutionising the laundry and dry cleaning industry. They pick up, wash & deliver clean clothes within 24 hours. Responsibilities as a customer service rep include, but are not limited to: Ensuring high standards of tone and language in all written and verbal communications to customers and internal...


  • Berlin, Berlin, Deutschland Coffee Circle Vollzeit

    Unleash Your Passion for Specialty Coffee in a Dynamic EnvironmentWe are Coffee Circle, a leading sustainable specialty coffee roastery based in Berlin. As a key player in the global coffee industry, we're committed to making high-end coffee experiences enjoyable and accessible to all.Becoming a part of our team means joining a community that shares your...


  • Berlin, Deutschland LAP COFFEE - Micro Retail Technologies GmbH Vollzeit

    ABOUT US We are looking for a Barista Host to join our team part-time. LAP is a grab-and-go coffee chain operation in micro size hubs - offering products at a price point customers can afford every day, multiple times a day. In short, we are on a mission to make the specialty coffee experience more accessible, digital, and convenient. In a world where...


  • Berlin, Deutschland LAP COFFEE - Micro Retail Technologies GmbH Vollzeit

    ABOUT US We are looking for a Barista Host to join our team part-time. LAP is a grab-and-go coffee chain operation in micro size hubs - offering products at a price point customers can afford every day, multiple times a day. In short, we are on a mission to make the specialty coffee experience more accessible, digital, and convenient. In a world where...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For a globally active and renowned customer, we are looking for talented customer service representatives (m/f/d) with very good Czech language skills and fluency in English for their customer service team. About the job: Working for an internationally recognized brand Working in a multicultural work environment Modern equipped workplace Centrally located...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For a globally active and renowned customer, we are looking for talented customer service representatives (m/f/d) with very good Czech language skills and fluency in English for their customer service team. About the job: Working for an internationally recognized brand Working in a multicultural work environment Modern equipped workplace Centrally located...


  • Berlin, Deutschland LAP COFFEE - Micro Retail Technologies GmbH Vollzeit

    JOB DETAILS **Title**: Senior Barista **Level of experience**: At least 1 year of experience as a shift lead or in a similar supervisory role within a coffee shop or café environment. **Hours**: 20-30 hour contract ABOUT US At LAP, we’re committed to making specialty coffee more affordable, and convenient. Our grab-and-go coffee chain operates in...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. THIS JOB CAN BE PERFORMED FROM...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is into solar modules and renewable energy services. They offer a wide range of products and solutions that enable high energy yields for residential and commercial photovoltaics systems and large power plants. **What will you be doing as a customer service rep (M/F/d)**: - Maintain the technical support hotline to provide support to users,...


  • Berlin, Deutschland LAP COFFEE - Micro Retail Technologies GmbH Vollzeit

    JOB DETAILS Title: Senior Barista Level of experience: At least 1 year of experience as a shift lead or in a similar supervisory role within a coffee shop or café environment. Hours: 20-30 hour contract ABOUT US At LAP, we’re committed to making specialty coffee more affordable, and convenient. Our grab-and-go coffee chain operates in micro-sized...


  • Berlin, Deutschland LAP COFFEE - Micro Retail Technologies GmbH Vollzeit

    JOB DETAILS Title: Senior Barista Level of experience: At least 1 year of experience as a shift lead or in a similar supervisory role within a coffee shop or café environment. Hours: 20-30 hour contract ABOUT US At LAP, we’re committed to making specialty coffee more affordable, and convenient. Our grab-and-go coffee chain operates in micro-sized...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client provides customer support for a brand new mobility app. There, people can rent cars, motor cycles and even bicycles or Segway-type devices. Europe-wide nearly half a million people are registered and make use of more than 100,000 transport vehicles. The company is constantly expanding and is looking for talented personalities to welcome new and...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is committed to their mission of helping people to become the best version of themselves. They have installed the concept that fitness can be accessible, affordable and a way of life for everyone. We’re looking for committed and dedicated individuals (M/F/d) to help grow the business. Our customer realises an increasing number of international...