Aktuelle Jobs im Zusammenhang mit Customer Support Specialist - Berlin - Felmo GmbH
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Customer Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland DG timework GmbH VollzeitOpportunity for a Customer Support SpecialistAre you seeking a rewarding role with a respected organization? Consider the position of Customer Support Specialist. Your key responsibilities will encompass: Delivering exceptional customer service regarding travel insurance inquiriesManaging customer queries and providing tailored insurance solutionsDocumenting...
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Customer Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland DG timework GmbH VollzeitOpportunity for a Customer Support SpecialistAre you ready to take on a new role with a respected organization? We are currently seeking a Customer Support Specialist. Your key responsibilities will encompass: Delivering exceptional customer service in the realm of travel insuranceAddressing inquiries and providing solutionsFacilitating the sales of...
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Customer Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland DG timework GmbH VollzeitOpportunity for a Customer Support SpecialistAre you seeking a rewarding position with a respected organization? We invite you to consider the role of Customer Support Specialist. Key Responsibilities: Deliver exceptional customer service related to travel insurance.Address inquiries and provide information regarding insurance products.Facilitate the sales...
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Customer Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland DG timework GmbH VollzeitExplore the Role of a Customer Support SpecialistAre you ready to embrace a new opportunity with a distinguished organization? We invite you to consider the position of Customer Support Specialist. Your key responsibilities will encompass: Delivering exceptional customer assistance regarding travel insurance.Addressing inquiries and providing information on...
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Customer Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland wu personal GmbH VollzeitAls Fachleute für IT-Personal und kaufmännische Berufe im Rahmen der Arbeitnehmerüberlassung sowie im Dienstleistungsvertrag, unterstützen wir renommierte nationale und internationale IT-Unternehmen.Für den Service Desk bzw. IT Helpdesk / IT Support unseres Kunden, einem führenden herstellerunabhängigen IT-Dienstleister mit globaler Präsenz, suchen...
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Customer Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland DG timework GmbH VollzeitExplore the Role of a Customer Support SpecialistAre you ready to take on a new opportunity with a respected organization? We are currently seeking a Customer Support Specialist. Your key responsibilities will encompass: Delivering exceptional customer service related to travel insuranceAddressing inquiries and providing solutionsPromoting and selling...
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Customer Support Specialist
vor 4 Monaten
Berlin, Deutschland Customer Alliance VollzeitAbout Us At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture and the product we’re building. We’re a diverse team (comprising 21 nationalities!) who support and inspire each other every day. We pride ourselves on a positive and growth-oriented work environment where employees are encouraged to share ideas,...
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Customer Support Specialist
vor 4 Monaten
Berlin, Deutschland AMBOSS VollzeitHello, we are AMBOSS and we are looking for the next Customer Support Specialist. With our team, your support will reach further than ever before! As a Customer Support Specialist, you will embody the crucial connection between AMBOSS and its users, helping to improve medical care for millions of people. Our mission is to enable clinicians and students...
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E-commerce Customer Support Representative
vor 1 Monat
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support SpecialistJoin our team at Workstation Customer Care, where we are dedicated to providing exceptional service in the online eyewear industry. We are seeking a motivated individual to enhance our Customer Support department.Key Responsibilities:Processing customer orders and accurately recording delivery informationEntering orders into our...
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Customer Support Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Omio VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Omio. As a key member of our customer-facing team, you will play a vital role in providing exceptional support to our customers.Key ResponsibilitiesProvide timely and effective support to customers via various communication channelsRespond to...
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Customer Support Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Omio VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Omio. As a key member of our customer-facing team, you will play a vital role in providing exceptional support to our customers.Key ResponsibilitiesProvide timely and effective support to customers via various communication channelsRespond to...
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Customer Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland Smava GmbH VollzeitJoin smava – Germany's premier online platform for credit comparisons and be part of our mission to innovate the digital loan market.Position: Customer Support Specialist (m/f/d) - RemoteKey Responsibilities:Act as the initial point of contact for our customers, representing smava with professionalism.Deliver outstanding service and guidance to clients...
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Customer Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland Smava GmbH VollzeitJoin smava – Germany's premier online credit comparison platform, and help us redefine the digital landscape of the lending industry.Position: Customer Support Specialist (m/f/d) - RemoteKey Responsibilities:Act as the initial point of contact for our customers, representing smava with professionalism.Deliver outstanding service and guidance to clients...
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Customer Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland wu personal GmbH VollzeitDie wu personal GmbH ist spezialisiert auf die Bereitstellung von Fachkräften im IT-Bereich sowie im kaufmännischen Sektor. Wir unterstützen renommierte nationale und internationale Unternehmen im Rahmen der Arbeitnehmerüberlassung und Dienstverträgen.Aktuell suchen wir mehrere Customer Support Specialists (m/w/d) für den 1st Level Support in einem...
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Customer Support Specialist
vor 4 Wochen
Berlin, Deutschland Online Payment Platform Vollzeit**3 powerful reasons to join our team as Customer Support Specialist** 1. Join a rapidly growing fintech niche that is currently expanding across Europe. 2. Work with some of the biggest marketplaces in Europe. 3. Make a significant impact on how millions of merchants experience our payment methods! OPP is not just a powerful payment solution - we’re one...
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Senior Customer Support Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Enpal GmbH VollzeitSenior Customer Support SpecialistAre you enthusiastic about providing exceptional customer service and resolving client issues with professionalism? Enpal GmbH is seeking a committed Senior Customer Support Specialist who is passionate about addressing customer inquiries through various communication channels. In this position, you will oversee a designated...
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Senior Customer Support Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Enpal GmbH VollzeitSenior Customer Support SpecialistAre you enthusiastic about providing exceptional customer service and resolving client issues with professionalism? Enpal GmbH is seeking a committed Senior Customer Support Specialist who is passionate about addressing customer inquiries through various communication channels. In this position, you will oversee a designated...
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Senior Customer Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland Enpal GmbH VollzeitSenior Customer Support SpecialistAre you enthusiastic about providing exceptional customer service and resolving client issues with professionalism? Enpal GmbH is seeking a committed Senior Customer Support Specialist who is passionate about addressing customer inquiries through various communication channels. In this position, you will oversee a designated...
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Senior Customer Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland Enpal GmbH VollzeitSenior Customer Support SpecialistAre you enthusiastic about providing exceptional customer service and resolving client issues with professionalism? Enpal GmbH is seeking a committed Senior Customer Support Specialist who is passionate about addressing customer inquiries through various communication channels. In this position, you will oversee a designated...
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Frequent Flyer Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitPosition: Customer Care Specialist for Frequent FlyersCompany: Workstation Customer CareDeliver outstanding customer support in a dynamic call center settingAssist loyal customers with their membership program advantagesHandle incoming calls, manage bookings, address concerns, and respond to inquiriesRecord interactions and actions taken during customer...
Customer Support Specialist
vor 4 Monaten
Für unser Medical Operations-Team suchen wir zum nächstmöglichen Zeitpunkt engagierte und motivierte Unterstützung bei der Bearbeitung von Kundenanliegen. Wenn du Freude daran hast, komplexe Probleme zu lösen, eine klare und lösungsorientierte Kommunikation pflegst und in einem dynamischen Team mitarbeiten möchtest, dann bist du bei uns genau richtig. Werde Teil unseres Teams und trage aktiv dazu bei, die Kundenzufriedenheit auf das nächste Level zu heben
- Du bist verantwortlich für die Entgegennahme und Lösung von Kundenanfragen im 2nd Level Support (primär Rechnungsrückfragen und Service-Feedbacks)
- Mit unseren Kunden kommunizierst du klar, verständlich und Lösungsorientiert
- Du erkennst, wann komplexe Probleme an das 3rd level support Team eskaliert werden müssen und leitest diese entsprechend weiter
- Du stehst in enger Abstimmung und Zusammenarbeit mit anderen relevanten Abteilungen, insbesondere der Tierärzte-Organisation und Finance
- Du bringst Ideen zur Verbesserung von Supportprozessen und -verfahren ein und arbeitest aktiv an ihrer Umsetzung mit
- Du unterstützt uns bei der Entwicklung von Kundenzufriedenheit steigernden Maßnahmen
- Du unterstützt uns bei der Bearbeitung von Bewertungen auf den Plattform Trustpilot und GMB
- Abgeschlossene Ausbildung als Tiermedizinische Fachangestellte (m/w/d) oder eine vergleichbare Qualifikation. Alternativ: Mehrjährige Erfahrung im Customer Support, idealerweise im 2nd Level Support
- Hervorragende mündliche und schriftliche Kommunikationsfähigkeiten in Deutsch (Englisch ist ein Plus)
- Fähigkeit, komplexe Sachverhalte klar und verständlich zu erklären
- Analytisches Denken und die Fähigkeit, Probleme schnell zu identifizieren und zu lösen
- Starke Kundenorientierung und die Fähigkeit, sich in die Bedürfnisse und Perspektiven der Kunden hineinzuversetzen
- Stressresistenz und die Fähigkeit, auch in schwierigen Situationen ruhig und professionell zu bleiben
- Eigenständige Arbeitsweise und die Fähigkeit, Prioritäten zu setzen
- Wir sind ein dynamisches Team, das Tiergesundheit neuartig und modern gestaltet;
- Bei uns gibt es eine offene Feedback-Kultur und flache Hierarchien;
- Natürlich ist dein haariger Vierbeiner bei uns herzlich willkommen;
- Wir bieten geregelte Arbeitszeiten und faire Bezahlung.
Du hast die Möglichkeit aus dem Home Office oder unserem schönen Office in Alt-Moabit zu arbeiten
At felmo, we believe that pets deserve better care and a great quality of life. We work every day to provide our customers with the best possible pet health experience - online and offline - and use technology to spear-head digital pet health innovation worldwide. The one thing we love as much as our customers and pets is our employees and we work hard to create the best place to work in the pet health space and beyond.
By doing so we are on a good path to become the world’s largest and most beloved pet health brand. Join us on our mission and change a whole industry for the better.
