E-commerce Customer Support Representative

vor 4 Wochen


Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

Customer Support Specialist

Join our team at Workstation Customer Care, where we are dedicated to providing exceptional service in the online eyewear industry. We are seeking a motivated individual to enhance our Customer Support department.

Key Responsibilities:

  • Processing customer orders and accurately recording delivery information
  • Entering orders into our digital system
  • Offering guidance on product maintenance and longevity
  • Assisting clients in navigating our online platform
  • Updating and maintaining customer profiles (including contact and payment information)
  • Promoting exclusive deals and offers to our clientele
  • Addressing customer concerns and resolving issues as necessary
  • Facilitating electronic payment transactions

Qualifications:

  • Proven experience in customer service roles
  • Commitment to delivering outstanding service
  • Ability to manage multiple tasks efficiently under pressure
  • Strong team-oriented mindset, self-driven, and accountable

We are excited to learn more about you and your potential contributions to our team.



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