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vor 4 Wochen
Customer Support Specialist
Join our team at Workstation Customer Care, where we are dedicated to providing exceptional service in the online eyewear industry. We are seeking a motivated individual to enhance our Customer Support department.
Key Responsibilities:
- Processing customer orders and accurately recording delivery information
- Entering orders into our digital system
- Offering guidance on product maintenance and longevity
- Assisting clients in navigating our online platform
- Updating and maintaining customer profiles (including contact and payment information)
- Promoting exclusive deals and offers to our clientele
- Addressing customer concerns and resolving issues as necessary
- Facilitating electronic payment transactions
Qualifications:
- Proven experience in customer service roles
- Commitment to delivering outstanding service
- Ability to manage multiple tasks efficiently under pressure
- Strong team-oriented mindset, self-driven, and accountable
We are excited to learn more about you and your potential contributions to our team.
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