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Customer Support Specialist

vor 2 Monaten


Berlin, Berlin, Deutschland Omio Vollzeit
About the Role

We are seeking a highly skilled and experienced Customer Support Specialist to join our team at Omio. As a key member of our customer-facing team, you will play a vital role in providing exceptional support to our customers.

Key Responsibilities
  • Provide timely and effective support to customers via various communication channels
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer experience
  • Stay up-to-date with product knowledge and company information to provide accurate support
Requirements
  • Fluent English language skills (written and verbal)
  • Previous experience in customer service or customer-facing roles
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
  • A competitive and attractive compensation package
  • A dynamic and supportive work environment
  • Opportunities for growth and professional development