Customer Service Employee
Vor 4 Tagen
Customer Service Employee (gn) Vollzeit/Teilzeit befristet für 2 Jahre
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,400 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team
What you can expect
You are the contact person for our customers and look after them for a defined DKV clientele.
You will be responsible for telephone and written correspondence with DKV customers on all customer matters in co-operation with the sales force.
You are responsible for actively expanding sales of the entire DKV service and product range.
You will advise customers on DKV service innovations and represent DKV as a reliable partner to its customers.
You process new customer applications and are responsible for processing complaints, reminders and protests, credit and total blocks as well as ordering and blocking DKV legitimisation objects.
You are responsible for sending DKV legitimisation objects, admission documents etc. to new customers.
You will maintain the condition entries and monitor incoming payments and overdrafts.
What makes you stand out
You have a qualified commercial qualification and several years of experience in internal sales.
You have very good knowledge of MS Office products and ideally also have experience with SAP R3.
You are service-oriented and service-minded and have an open, positive communication style as well as the ability to work in a team, a good understanding of figures and commitment.
Your business fluent German language skills are complemented by a good command of English.
We are looking forward to your application and to applicants who enrich our diverse culture Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.
Why DKV Mobility? Here are five good reasons...
At DKV Mobility, we are team players - because we are only successful together
#teamofteams
You should feel welcome with us from the very beginning
We've been growing for about 90 years
How we do it? We keep adapting our products and business model to meet changing customer needs. That's how we stay mobile and master every challenge the future holds.
There are also many other good reasons to work at DKV Mobility. For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad
We attach great importance to work-life balance.
We stand for the compatibility of family and career That's why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.
We support you in your development
We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow
We are committed to a net-zero future
After reaching our Green Pledge climate target in 2023 by reducing carbon emissions in our own business operations by 50.4% compared to the base year 2019, we set ourselves ambitious net-zero climate targets. The targets have been validated by the Science Based Targets initiative. By 2050, DKV Mobility commits to reach net-zero greenhouse gas emissions across the value chain from a 2022 base year. You want to take climate action? Follow us on our road to net-zero.
We are a certified employer
Our employees trust us. As an employer, we regularly receive awards from independent institutes, e.g. as Top Employer Germany and as Great Place to Work
Did you know that we have received several awards as an employer in recent years?
Have we made you curious? Then we are looking forward to your application If you still have open questions then please contact Sabine Kalthoff via sabine.-
-
Customer Service Agent France
Vor 6 Tagen
Berlin, Berlin, Deutschland Pergolux Vollzeit 40.000 € - 80.000 € pro JahrPERGOLUX is a rapidly growing e-commerce company in the Home & Garden sector that designs, manufactures and sells Pergolas. Founded in Norway, PERGOLUX is constantly looking for growth opportunities and is already available in more than 15 countries in Europe, Australia, North America and South America.If you have a passion for outdoor living products and a...
-
Customer Service Specialist
vor 1 Woche
Berlin, Berlin, Deutschland mute-labs Vollzeit 40.000 € - 80.000 € pro JahrTHE JOBDo you truly care about turning customers' challenges into positive experiences?Do you take customer issues seriously, but you also know how to say "no" with kindness and professionalism?Do you enjoy teamwork, can be relied on, and love jumping in where help is needed?Then you might be the perfect addition to ourCustomer Service Team at mute-labsAs...
-
Customer Service Representative II
vor 1 Woche
Berlin, Berlin, Deutschland 4d9ccbb9-691b-424d-9204-b474a03cad6b Vollzeit 40.000 € - 60.000 € pro JahrAmphenol CMT is proud to be an industry leader in the advanced development and manufacturing of critical medical devices that transform and elevate patient care. We specialize in tailored interconnects, precision components, and fully integrated solutions for surgical, robotic, interventional, and general healthcare applications, all crafted to redefine...
-
Customer Service Representative
Vor 4 Tagen
Berlin, Berlin, Deutschland SEEK Asia Vollzeit 35.000 € - 45.000 € pro JahrCompany DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time role for a Customer Service Representative located on-site in Berlin, Germany. The Customer Service Representative will be responsible for delivering excellent customer service and providing support to customers via phone, email, and chat. The role involves addressing...
-
Customer Service Specialist
vor 1 Woche
Berlin, Berlin, Deutschland Pontoon Solution Vollzeit 45.000 € - 55.000 € pro JahrCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Specialist located in Berlin, Germany. The Customer Service Specialist will be responsible for providing support to customers, ensuring customer satisfaction, maintaining proper phone etiquette, and enhancing the overall customer...
-
Customer Service
vor 2 Wochen
Berlin, Berlin, Deutschland Noah Living GmbH Vollzeit 35.000 € - 45.000 € pro JahrÜber die PositionZum nächstmöglichen Zeitpunkt suchen wir eine*n engagierte*n Customer Service & Operations Manager*in (m/w/d) in Teilzeit (min. 30 Stunden/Woche) inkl. der Betreuung unseres Showrooms in Berlin-Mitte an mindestens einem Samstag im Monat.Eine herausragende Customer Experience ist das Herzstück von Noah – und du kannst einen...
-
Customer Service Advisor
vor 2 Wochen
Berlin, Berlin, Deutschland Mphasis Vollzeit 40.000 € - 60.000 € pro JahrAs aCustomer Service Advisor - Backoffice (all genders)in our Banking Operations Customer Service department, you will help us effectively manage customer enquiries and create an exceptional customer experience.Job responsibilitiesManage customer data and accounts, carrying out payment transactions, bookings and other complex back office tasksDevelop...
-
Customer Service Advisor
vor 1 Woche
Berlin, Berlin, Deutschland JPMorgan Chase Vollzeit 80.000 € - 120.000 € pro JahrExcited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for...
-
Customer Service
vor 2 Wochen
Berlin, Berlin, Deutschland Noah Living GmbH Vollzeit 45.000 € - 60.000 € pro JahrÜber die PositionZum nächstmöglichen Zeitpunkt suchen wir eine*n engagierte*nCustomer Service & Operations Manager*in (m/w/d) in Teilzeit (min. 30 Stunden/Woche)inkl. der Betreuung unseres Showrooms in Berlin-Mitte an mindestens einem Samstag im Monat.Eine herausragende Customer Experience ist das Herzstück von Noah – und du kannst einen wesentlichen...
-
Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland ST Global Tech LLC Vollzeit 40.000 € - 60.000 € pro JahrCustomer Service Representative (Banking)Location: Berlin, GermanyDuration: 12 Months+As a Customer Service Representative within our Daily Banking team, you will play a central role in supporting our customers. As the first point of contact, you focus on addressing concerns from various channels and ensure a positive customer experience. We firmly believe...
