Head of Global Bioprocess Service
vor 2 Wochen
Your challengesLead, manage and develop the global Bioprocess Service and Customer Support organizationDesign and implement a sustainable global service strategy and new business modelsManage and further develop international service teams (Field Service, Technical Support, Product Support)Ensure effective global complaint management (Level 1–3) and timely solutions for customer issuesBuild and transfer application know-how within the service organization, incl. global training for customers and service staffDrive new service concepts and business models to maximize recurring revenue streamsDefine and implement worldwide service policies, procedures, and quality standards in close collaboration with R&D, Logistics, Production, Marketing, Sales, and Portfolio teamsRepresent and position Bioprocess Service internally and externallyYour expertiseUniversity degree in engineering, industrial engineering, or business administrationProven track record of building and leading international service organizations (>50 employees)Solid understanding of sales, marketing, and distribution management, ideally within the life science / lab equipment industryInternational leadership experience in matrix organizations and multicultural teamsVery good command of English, German skills are an advantageStrong leadership personality with strategic and entrepreneurial mindset, analytical strength, and results orientationExcellent communication skills, intercultural competence, and motivational leadership styleYour benefits at EppendorfYour work is meaningful. Together we contribute to improve human living conditions.We offer you creative freedom with a strong, international premium brand in the life science industry.Thirty vacation days per year and company-regulated special leave days are a given with us.With our flexible flextime framework and a working time account, you can plan your working hours individually and independently create a balanced work-life balance.We also offer you the opportunity to work remotely across Germany for part of your working time, tailored to suit your life situation.We provide you with a variety of social benefits, such as additional employer-funded retirement plans, a job bike, public transport subsidies, corporate benefits, etc.To deepen your knowledge and continuously develop professionally and personally, we offer you a wide range of freely selectable training sessions, participation in conferences, and access to learning platforms.With us, you will find a diverse, open-minded, and appreciative work environment with the latest technologies, methods, and tools in a setting that also invites networking.
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Field Service Engineer Bioprocess EMEA
Vor 7 Tagen
Jülich (DASGIP), Deutschland Eppendorf Vollzeit 50.000 € - 80.000 € pro JahrYour challengesWorking in a Global Team with territorial responsibility.Maintaining and developing relationships with existing pharmaceutical, biotech and academic customers.Achievement of the strategic and operational goals for the Eppendorf bioprocess business (technical support) in EMEA.Increased customer satisfaction and Eppendorf's brand image by...
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Field Service Engineer Bioprocess EMEA
vor 1 Woche
Jülich, Deutschland Eppendorf VollzeitYour challenges Working in a Global Team with territorial responsibility.Maintaining and developing relationships with existing pharmaceutical, biotech and academic customers.Achievement of the strategic and operational goals for the Eppendorf bioprocess business (technical support) in EMEA.Increased customer satisfaction and Eppendorf's brand image by...
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Field Service Engineer Bioprocess EMEA
vor 1 Woche
Jülich, Deutschland DASGIP GmbH VollzeitJob DescriptionEppendorf ist ein führendes Life-Science-Unternehmen, das Instrumente, Verbrauchsmaterialien und Dienstleistungen für die Handhabung von Flüssigkeiten, Proben und Zellen in Laboratorien weltweit entwickelt und vertreibt. Eppendorf Produkte werden in akademischen und kommerziellen Forschungslaboratorien eingesetzt, z.B. in Unternehmen aus...
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Teamlead Product Support Bioprocess
Vor 4 Tagen
Jülich, Deutschland DASGIP GmbH VollzeitMöchten Sie in einem Unternehmen arbeiten, das es sich zur Aufgabe gemacht hat, einen Beitrag zur Verbesserung der Lebensbedingungen der Menschen zu leisten? Eppendorf ist mit weltweit rund 5.000 Mitarbeitenden ein führendes Unternehmen der Life Sciences. Wir entwickeln und vertreiben Geräte, Verbrauchsartikel und Services für den Einsatz in Laboren...
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Head of Supply Chain
vor 1 Woche
Jülich, Deutschland Robert Half Vollzeit**Head of Supply Chain (w/m/d)**gesucht** - Für unseren Kunden, ein internationales Unternehmen mit Sitz in Jülich, suchen wir zum nächstmöglichen Zeitpunkt einen **Head of Supply Chain (w/m/d)**. Bei der Position handelt es sich um eine direkte Festanstellung bei unserem Kunden. Die Betreuung und Vermittlung sowie alle unsere weiteren Serviceleistungen...
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Master Thesis
vor 2 Wochen
Jülich, Deutschland Forschungszentrum Jülich VollzeitHigh pressure liquid chromatography (HPLC) is a standard method in the quantitative analysis of samples from bioprocesses. In the Jülich Biofroundry at the Institute of Bio **Your Job**: The focus of the thesis project is the programming of an automation workflow that communicates with the API of the HPLC system and controls gripper robots to load and...
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Administrator Bioprocess Customer Care Emea
Vor 4 Tagen
Jülich, Deutschland Eppendorf VollzeitIhre Herausforderungen - Prüfung von Kundenbestellungen in der zugeordneten Verkaufsregion und ggf. notwendige Korrekturen vor der Auftragsanlage - Anpassen der kaufmännischen Bedingungen von Kundenbestellungen, wenn erforderlich, sowie deren fachgerechte Kommunikation - Anlegen der Kundenaufträge im ERP (z.B. SAP), bzw. CRM-System (z.B. Dynamics); z.B....
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Phd Position
Vor 4 Tagen
Jülich, Deutschland Forschungszentrum Jülich VollzeitAt the institute for a Sustainable Hydrogen Economy - Catalytic Interfaces for Chemical Hydrogen Storage (INW-1), Director Hans-Georg Steinrück, we investigate fundamental mechanisms and processes of chemical hydrogen storage at solidliquid interfaces (i.e. catalyst-molecule) using advanced analytic methodologies (including large-scale research facilities)....
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Phd Position
vor 1 Woche
Jülich, Deutschland Forschungszentrum Jülich VollzeitAre you passionate about science? Would you like to contribute to research on breeding crops resilient to climate change? Come to work with us at the Institute of Bio **Your Job**: - Responsible for characterizing root and shoot architecture of selected rye genotypes using imaging-based phenotyping platforms, - Derive, in cooperation with other scientists,...
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PhD Position
vor 1 Woche
Jülich, Deutschland Forschungszentrum Jülich VollzeitYour Job: Design and development of an in-house X-ray beamline for long term operando investigation of chemical hydrogen storage reactors Unravelling of relationships between catalyst structure and morphology with its performance (reactivity, selectivity, efficiency) and degradation under realistic long term deployment conditions Coordination and execution...