Field Service Engineer Bioprocess EMEA
vor 1 Woche
Your challenges Working in a Global Team with territorial responsibility.Maintaining and developing relationships with existing pharmaceutical, biotech and academic customers.Achievement of the strategic and operational goals for the Eppendorf bioprocess business (technical support) in EMEA.Increased customer satisfaction and Eppendorf's brand image by providing premium service support to bioprocess customers in EMEA.Identification of future customer requirements and transfer of product improvements to portfolio management.Maintenance, repairs, installation, and training of Eppendorf bioprocess devices.Execution of service calls (installation, maintenance, repairs, modifications, etc.)Performing infield & remote application trainings of our products.Processing of technical customer inquiries via E-mail/Telephone/CRM System.Support for sales colleagues with application and technical issues.Building and maintaining a positive and collaborative working relationship with clients and colleagues.Your expertiseCompleted university or technical college studies in the field of biotechnology/electrical engineering or completed technical training as a mechatronics technician, electronics technician and master craftsman or technician's degree.Application experience with bioprocess is a plus.Profound knowledge of bioprocess engineering, bioprocess engineering or process engineering.Very good knowledge of Eppendorf bioprocess device.Very good English skills (spoken and written) and solid German skills for internal communication.Willingness to work flexible hours, willingness to travel (max. 70%, overnight, within EMEA-region, focus on Western -Europe).IT knowledge of hardware and software + Operating Systems, Network Knowledge is an advantage.Profound user of MS Office, MS Teams, MS Dynamics.Registered residence in Germany required at start of employment.Your benefits at EppendorfYour work is meaningful. Together we contribute to improve human living conditions.We offer you creative freedom with a strong, international premium brand in the life science industry.Thirty vacation days per year and company-regulated special leave days are a given with us.With our flexible flextime framework and a working time account, you can plan your working hours individually and independently create a balanced work-life balance.We also offer you the opportunity to work remotely across Germany for part of your working time, tailored to suit your life situation.We provide you with a variety of social benefits, such as additional employer-funded retirement plans, a job bike, public transport subsidies, corporate benefits, etc.To deepen your knowledge and continuously develop professionally and personally, we offer you a wide range of freely selectable training sessions, participation in conferences, and access to learning platforms.With us, you will find a diverse, open-minded, and appreciative work environment with the latest technologies, methods, and tools in a setting that also invites networking.
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Field Service Engineer Bioprocess EMEA
Vor 7 Tagen
Jülich (DASGIP), Deutschland Eppendorf Vollzeit 50.000 € - 80.000 € pro JahrYour challengesWorking in a Global Team with territorial responsibility.Maintaining and developing relationships with existing pharmaceutical, biotech and academic customers.Achievement of the strategic and operational goals for the Eppendorf bioprocess business (technical support) in EMEA.Increased customer satisfaction and Eppendorf's brand image by...
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Field Service Engineer Bioprocess EMEA
vor 1 Woche
Jülich, Deutschland DASGIP GmbH VollzeitJob DescriptionEppendorf ist ein führendes Life-Science-Unternehmen, das Instrumente, Verbrauchsmaterialien und Dienstleistungen für die Handhabung von Flüssigkeiten, Proben und Zellen in Laboratorien weltweit entwickelt und vertreibt. Eppendorf Produkte werden in akademischen und kommerziellen Forschungslaboratorien eingesetzt, z.B. in Unternehmen aus...
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Head of Global Bioprocess Service
vor 2 Wochen
Jülich (DASGIP), Deutschland Eppendorf Vollzeit 100.000 € - 150.000 € pro JahrYour challengesLead, manage and develop the global Bioprocess Service and Customer Support organizationDesign and implement a sustainable global service strategy and new business modelsManage and further develop international service teams (Field Service, Technical Support, Product Support)Ensure effective global complaint management (Level 1–3) and timely...
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Teamlead Product Support Bioprocess
Vor 4 Tagen
Jülich, Deutschland DASGIP GmbH VollzeitMöchten Sie in einem Unternehmen arbeiten, das es sich zur Aufgabe gemacht hat, einen Beitrag zur Verbesserung der Lebensbedingungen der Menschen zu leisten? Eppendorf ist mit weltweit rund 5.000 Mitarbeitenden ein führendes Unternehmen der Life Sciences. Wir entwickeln und vertreiben Geräte, Verbrauchsartikel und Services für den Einsatz in Laboren...
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Administrator Bioprocess Customer Care Emea
Vor 4 Tagen
Jülich, Deutschland Eppendorf VollzeitIhre Herausforderungen - Prüfung von Kundenbestellungen in der zugeordneten Verkaufsregion und ggf. notwendige Korrekturen vor der Auftragsanlage - Anpassen der kaufmännischen Bedingungen von Kundenbestellungen, wenn erforderlich, sowie deren fachgerechte Kommunikation - Anlegen der Kundenaufträge im ERP (z.B. SAP), bzw. CRM-System (z.B. Dynamics); z.B....
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Service Administrator
Vor 2 Tagen
Jülich, Deutschland Eppendorf VollzeitIhre Herausforderungen - Als Bindeglied zwischen unserer Produktionsstätte und unseren Niederlassungen werden Sie als Teil unseres Supply Chain Managements auch aktiv an verschiedensten Projekten mitarbeiten. - Sie legen Kundenaufträge in SAP, Dynamics sowie SAGE New Classic Line an. - Sie betreuen unsere Vertragsverwaltung sowie unsere...
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Master Thesis
vor 2 Wochen
Jülich, Deutschland Forschungszentrum Jülich VollzeitHigh pressure liquid chromatography (HPLC) is a standard method in the quantitative analysis of samples from bioprocesses. In the Jülich Biofroundry at the Institute of Bio **Your Job**: The focus of the thesis project is the programming of an automation workflow that communicates with the API of the HPLC system and controls gripper robots to load and...
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Jülich, Nordrhein-Westfalen, Deutschland Forschungszentrum Jülich Vollzeit 70.000 € - 90.000 € pro JahrThe Jülich Supercomputing Centre (JSC) operates one of the most powerful computer systems for scientific and technical applications in Europe and makes it available to scientists at Forschungszentrum Jülich, in Germany, and across Europe for research purposes via an independent review process. As part of this task, the JSC carries out research and...
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Phd Position
vor 1 Woche
Jülich, Deutschland Forschungszentrum Jülich Vollzeit**Your Job**: The aim of this project is to fabricate individual 1T1R-elements and small 1T1R-crossbar arrays in one or two layers in the BEOL area of silicon chips and to characterize them electrically. This position aims on design and fabrication of metal-oxide-based memristive devices with the focus on the co-integration with transistors made of...
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Jülich, Deutschland Forschungszentrum Jülich VollzeitYour Job:This position is ideal for postdocs with a passion for innovation, interdisciplinary science, and entrepreneurial impact. At the IBG-1 at Forschungszentrum Jülich (FZJ) and within a multidisciplinary Helmholtz and University consortium (FZJ, HZI, Helmholtz Munich and HHUD), we are creating a unique platform to monitor and steer how living,...
