Marketplace Growth

About Cirkular

At
Cirkular
, we make it radically easy for people to sell the quality items they no longer use.

Users take a photo, our AI identifies the item and condition, we make an offer, handle logistics, and resell the products through the best-fitting channels (marketplaces, specialist partners, B2B buyers).

We're a small, fast-moving team in Berlin, Munich and Hamburg, backed by experienced advisors from e-commerce and tech.

Your role

As
Marketplace Growth & Operations Intern
, you sit right at the heart of Cirkular:

• You are in touch with our
  customers
  and potential new users.
• You help us
  develop new sales channels and partnerships
  .
• You are also
  hands-on with the items
  : quality checks, photos, packaging, shipments.

You'll work closely with the founders and our operations manager and help build the playbook for how Cirkular scales in Berlin. If we're a good match, this role is designed to turn into a
full-time position
.

What you'll do

1. Customer & user operations

• Be the
  first contact
  for users in Berlin: chat, email, sometimes phone.
• Coordinate
  pick-ups and drop-offs
  (time slots, addresses, confirmations).
• Keep users informed about their
  payment status, item status, and next steps
  .
• Identify the typical questions / blockers and help improve our
  templates & FAQs
  .

2. Growth & channel development

• Help us research and onboard new resale channels (online marketplaces, B2B buyers, specialist partners for fashion, electronics, antiques, etc.).
• Identify and approach
  local shops, second-hand stores, concept stores and dealers
  in Berlin that could buy from us or sell on consignment.
• Support
  sales campaigns
  to move existing inventory (e.g. themed bundles, discounts, special offers per channel).
• Analyse which
  channels, partners and formats
  (direct sale, consignment, bulk deals) work best for different types of items and suggest improvements.
• Maintain a basic
  pipeline overview
  of ongoing partner conversations and deals (who we contacted, status, conditions, next steps).

3. Item operations & quality

• Receive items, do
  basic quality check & light cleaning
  .
• Take
  good product photos
  (neutral background, multiple angles, details).
• Capture
  item data
  in our tools (brand, model, condition, measurements).
• Prepare and
  send items to partners or end buyers
  (packaging, labels, DHL / Paketshop).
• Keep our small
  Berlin inventory organised and tidy
  .

4. Process improvement & special projects

• Spot
  recurring issues
  ("this message confuses users", "we should change packaging here").
• Help us
  document and refine
  standard operating procedures (SOPs).
• Join
  special founder projects
  if you're interested (e.g., testing new tools, automations etc.)

What you bring

• You're a
  student
  (preferably in the last semesters of Bachelor or in a Master) in Business, Logistics, Sustainability, Entrepreneurship – or similar.
• Or you're between degrees and can do a
  full-time internship ("Pflichtpraktikum" or similar)
  .
• You can work
  full-time (40h/week) or part time (at least 20h/week) in Berlin
  for at least
  3–6 months
  .
• You're excited about
  circular economy, e-commerce, second-hand, sustainability
  .
• You're happy to do
  both
  :
• Conceptual tasks (developing new channels, partnerships, testing experiments, tracking KPIs), and
• Hands-on work (packing boxes, going to Paketshops, handling items, coordinating with logistics partners).
• You're
  structured and reliable
  , not afraid of spreadsheets and tracking data.
• You like talking to people:
• Very good
  German
  (for everyday customer communication)
• Good
  English
  (internal communication, some partners).
• You prefer
  ownership over comfort
  – you'd rather build things yourself than just follow a corporate process.

What we offer

• Real responsibility from day 1
  – you're not "making copies", you own a piece of the operation.
• Broad role
  : customer contact, growth experiments, item operations, logistics.
• Direct access to the founders
  and our operations team – you see how a startup is actually run.
• A clear
  path to a full-time role
  (e.g. Junior Operations & Growth Manager) if we're a mutual fit.
• Flexibility in working style:
• Fair internship compensation and the chance to help
  shape the economy
  in a very tangible way.