Lifecycle Growth Manager

vor 1 Woche

Berlin, Berlin, Deutschland Saltz Marketplace Vollzeit 60.000 € - 100.000 € pro Jahr
About us:

At Saltz, we believe the finest ingredients should be available in one marketplace. For too long, the culinary world has been tangled in a web of distributors and hidden costs, separating passionate chefs from incredible producers. We're changing that.

Saltz is the digital marketplace where quality and creativity connect directly. We empower chefs to discover and source an incredible variety of fresh ingredients, from local farms to international craftsmen, with complete transparency. For producers, we unlock a global market overnight. An oyster farm can join Saltz today and be selling to hundreds of restaurants across six countries by tomorrow. That's the power of our platform.

We are a VC-backed, fast-growing startup, and we're unapologetically ambitious. Our vision is to connect thousands of suppliers with thousands of chefs across hundreds of cities, creating a new, efficient, and transparent ecosystem for fresh food.

About the role:

As a Lifecycle Growth Manager, you will own and scale our customer lifecycle engine with a clear focus on driving GMV growth through improved retention, reduced churn, and structured expansion.

This role is about building smart, data-driven communication systems that ensure the right message reaches the right customer at the right time and measuring the commercial impact.

You will operate end-to-end across strategy, setup, execution, and performance optimisation, shaping how we engage with customers across their entire lifecycle.

What you will do:

  • Design and own lifecycle communication logic across key customer stages

  • Build and optimise communication flows across channels (email, WhatsApp, calls, in-app, automated tasks)

  • Drive GMV growth through retention improvements and structured upsell initiatives

  • Monitor and analyse performance of lifecycle actions against KPIs

  • Continuously improve systems based on data insights and results

What you need:

  • Background in lifecycle marketing, CRM, growth, or retention-focused roles

  • Experience working with KPIs such as Retention, Churn, and LTV

  • Ability to design and manage trigger-based automation flows

  • Data-driven approach with clear understanding of revenue impact

  • High ownership mentality with strong commercial focus

  • Comfortable working with data and performance metrics daily

  • SQL knowledge or ability to work directly with databases is a strong advantage

What you get:

  • Flexible working hours and workflow, so you can structure your day in a way that works best for you.

  • The hardware you need to get started

  • Autonomy and trust to manage your own workflow

  • Direct mentorship and access to founders and investors

Saltz Marketplace, UAB is an equal opportunity employer. We respect and empower each individual who joins us. Saltz Marketplace, UAB commits to a transparent, inclusive, non-discriminatory recruitment process and employment.

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