Specialist Customer Service OE
vor 11 Stunden
We are looking for a Specialist Customer Service OE (f/m/d) to join our team in Ratingen, effective immediately In this role, you will be an essential partof our Customer Service Team and the central point of contact for the efficient order processing and logistics management of our top automotive customers. What you can expect:The execution of checking and supplying incoming delivery schedules (especially via EDI) in SAP for our top automotive manufacturers is a core part of your duties.You will take over the coordination and optimization of loading dates and order quantities in close alignment with the Sales, Logistics, and Material Planning departments.Furthermore, the independent processing of returns, as well as the recording, tracking, and final clarification of customer complaints are part of your scope of duties.You will manage the support and monitoring of the supplier-relevant portals and platforms of our automotive customers.You are the main contact person for the disposition and ordering of load carriers, including the execution of evaluations and inventories in this area.You are responsible for the initiation, creation, and optimization of cross-departmental processes and the preparation of the corresponding process documentation.You will also actively participate in and help shape national and EMEA-wide projects and be able to take on partial responsibility.The monthly preparation, analysis, and reporting of relevant KPIs (Key Performance Indicators) for submission to management will also be under your responsibility.What you bring to the table: You have successfully completed a commercial vocational training (e.g., as a Forwarding Agent, Industrial Clerk, or Foreign Trade Clerk).An additional qualification (e.g., Specialist in Freight Transport and Logistics) is an advantage.At least 6-8 years of relevant professional experience in the areas of shipping, order processing, and logistics, ideally with profound expertise in the automotive sector.SAP is not new to you, and you bring very good and practically proven user skills, as well as routine handling of MS Office (especially Excel and PowerPoint).Your working style is structured, proactive, and well-organized, with the ability to maintain an overview in a complex and dynamic environment.You bring a high degree of responsibility, reliability, and commitment. A precise way of working and a pronounced sense of personal responsibility are essential.You are characterized by a strong service orientation and customer focus as well as excellent teamwork skills.Our team primarily speaks and writes in German and English, so this is a prerequisite, written and spoken (>= C1 level). To ensure equal opportunities is one of our most important principles. Everyone should have the possibility to develop according to their individual strengths and interests. It is our own aspiration to make all of our decisions regarding applications and hires 100% objectively.We exclusively orientate on qualifications and the person's suitability with regard to the respective vacancy. Niterra does not tolerate any discrimination on the basis of gender, nationality, ethical or social background, origin, religion, disabilities, age, sexual orientation or identity - or any other discrimination for that matter.
-
Specialist Customer Service OE
vor 2 Stunden
Ratingen, Nordrhein-Westfalen, Deutschland Niterra EMEA GmbH Vollzeit 85.000 € - 140.000 € pro JahrWe are looking for a Specialist Customer Service OE (f/m/d) to join our team in Ratingen, effective immediatelyIn this role, you will be an essential partof our Customer Service Team and the central point of contact for the efficient order processing and logistics management of our top automotive customers. What you can expect:The execution of checking and...
-
Specialist Customer Service OE
vor 11 Stunden
Ratingen, Nordrhein-Westfalen, Deutschland ngksparkpl Vollzeit 35.000 € - 70.000 € pro JahrWir suchen Sie ab sofort als Specialist Customer Service OE (w/m/d) für unseren Standort in Ratingen – werden Sie Teil unseres TeamsIn dieser Rolle sind Sie wichtiger Teil unseres Customer Service Teams und zentrale Ansprechpartner für die effiziente Auftragsabwicklung und das Logistikmanagement unserer Top-Automobilkunden und koordinieren...
-
Operational Services Sales Specialist
Vor 2 Tagen
Ratingen, Nordrhein-Westfalen, Deutschland Hewlett Packard Enterprise Vollzeit 60.000 € - 120.000 € pro JahrOperational Services Sales Specialist (f/m/d)This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and...
-
Service Manager for Print-on-Demand
vor 1 Woche
Ratingen, Nordrhein-Westfalen, Deutschland Fujifilm Europe Vollzeit 80.000 € - 120.000 € pro JahrCompany ProfileFujifilm plays a vital role in Europe, operating through a network of over 50 group companies and branches, with a dedicated and passionate workforce of more than 7,000 individuals contributing to R&D, manufacturing, sales, and services. At the heart of our strategic operations lies FUJIFILM Europe GmbH in Ratingen, Germany, serving as our...
-
Mitarbeiter Customer Service
vor 1 Woche
Ratingen, Nordrhein-Westfalen, Deutschland Nipro PharmaPackaging Vollzeit 35.000 € - 55.000 € pro JahrAls Gesamtlösungsanbieter für medizinische Geräte und pharmazeutische Verpackungen setzt sich die Nipro Europe Group Companies kontinuierlich für die Verbesserung von Patientenergebnissen und Lebensqualität ein. Wir sind Teil eines großen globalen Netzwerks, an dessen Spritze die Nipro Corportaion Japan steht, ein branenführendes Unternehmen im...
-
Manager Customer Service DACH
vor 1 Woche
Ratingen, Nordrhein-Westfalen, Deutschland Etex Vollzeit 60.000 € - 120.000 € pro JahrDie Etex Group ist eine international führende Industriegruppe, die sich auf die Produktion und Vermarktung von hochwertigen Baumaterialien und -lösungen spezialisiert hat. Unsere Produkte und Systeme stehen für höchste Qualität und tragen dazu bei, Wohnungen, Schulen, Krankenhäuser und vieles mehr sicherer, ruhiger und wärmer zu machen. Promat...
-
IT Customer Service Analyst
vor 1 Woche
Ratingen, Nordrhein-Westfalen, Deutschland CVS Health Vollzeit 21 $ - 41 $At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for...
-
Collaboration Sales Specialist
Vor 4 Tagen
Ratingen, Nordrhein-Westfalen, Deutschland HP Vollzeit 45.000 € - 90.000 € pro JahrCollaboration Sales Specialist (m/f/d)Description - Collaboration Specialist (Video & Voice Solutions)About the RoleAt HP, we're reimagining how people collaborate and connect in a hybrid world. As a Collaboration Specialist, you'll be at the forefront of this transformation – helping our customers unlock new ways of working with the HP | Poly Video and...
-
Enterprise Sales Specialist – Storage
Vor 3 Tagen
Ratingen, Nordrhein-Westfalen, Deutschland Hewlett Packard Enterprise Vollzeit 80.000 € - 120.000 € pro JahrEnterprise Sales Specialist – Storage & Data Services (f/m/d)This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on...
-
Technical Support Specialist
Vor 2 Tagen
Ratingen, Nordrhein-Westfalen, Deutschland Fujifilm Europe Vollzeit 60.000 € - 80.000 € pro JahrCompany ProfileFujifilm plays a vital role in Europe, operating through a network of over 50 group companies and branches, with a dedicated and passionate workforce of more than 7,000 individuals contributing to R&D, manufacturing, sales, and services. At the heart of our strategic operations lies FUJIFILM Europe GmbH in Ratingen, Germany, serving as our...
