German Speaking Customer Service for Insurance industry

vor 16 Stunden

Berlin, Berlin, Deutschland Patrique Mercier Recruitment FR Vollzeit

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative within the Insurance Industry. This position is for individuals passionate about customer service and eager to assist clients in navigating their insurance needs while working for a reputable company.

Responsibilities
  • Provide exceptional customer service to German-speaking clients via phone, email, and chat, assisting them with inquiries related to insurance products and services.
  • Guide customers through the claims process, policy details, and coverage options, ensuring they receive the information they need.
  • Handle customer complaints and resolve issues effectively, maintaining a high level of client satisfaction.
  • Maintain comprehensive knowledge of the company's insurance offerings to provide accurate guidance to customers.
  • Document all customer interactions accurately to contribute to ongoing service improvement initiatives.
  • Work closely with internal teams to ensure efficient processing of claims and policy changes.
  • Stay updated on industry trends and changes to provide informed advice to clients.
Requirements
  • Fluency in German and English, both written and spoken.
  • Previous experience in customer service, preferably within the insurance sector.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and resolve customer issues effectively.
  • Familiarity with insurance products and regulations is highly desirable.
  • Proficiency in customer service software and Microsoft Office Suite.
  • Detail-oriented with excellent organizational skills.
Benefits
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

  • German Speaking Customer Service for Aviation industry

    vor 14 Stunden

    Berlin, Berlin, Deutschland Patrique Mercier Recruitment FR Vollzeit

    Patrique Mercier Recruitment FR is thrilled to offer an opportunity for a German Speaking Customer Service Representative in the Aviation Industry. This role is perfect for individuals passionate about customer service and aviation, providing a unique chance to support clients in a fast-paced and dynamic environment.ResponsibilitiesDeliver exemplary customer...

  • German Speaking Customer Service for Transportation industry

    vor 17 Stunden

    Berlin, Berlin, Deutschland Patrique Mercier Recruitment FR Vollzeit

    Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative in the Transportation Industry, including Rail and Shipping sectors. This position is tailored for individuals who are passionate about customer service and the transportation field, ready to assist clients in navigating their...

  • German Speaking Customer Service for Healthcare industry

    vor 13 Stunden

    Berlin, Berlin, Deutschland Patrique Mercier Recruitment FR Vollzeit

    Patrique Mercier Recruitment FR is thrilled to announce a fantastic opportunity for a German Speaking Customer Service Representative in the Healthcare industry. This position is perfect for individuals who are passionate about healthcare and committed to providing excellent support to German-speaking clients, ensuring they receive the service and...

  • German Speaking Customer Service for Manufacturing industry

    vor 13 Stunden

    Berlin, Berlin, Deutschland Patrique Mercier Recruitment FR Vollzeit

    Patrique Mercier Recruitment FR is excited to announce a fantastic opportunity for a German Speaking Customer Service Representative in the Manufacturing industry. This role is ideal for individuals who are skilled communicators and are looking to be part of a dynamic team that values customer relations and efficient service delivery in a fast-paced...

  • German Speaking Customer Service for Biotechnology industry

    vor 13 Stunden

    Berlin, Berlin, Deutschland Patrique Mercier Recruitment FR Vollzeit

    Patrique Mercier Recruitment FR is pleased to announce an opening for a German Speaking Customer Service Representative in the Biotechnology industry. This role is targeted at individuals who have a strong background in customer service and an interest in the life sciences, providing an opportunity to contribute to a dynamic and innovative...

  • German Speaking Customer Service for Retail industry

    vor 17 Stunden

    Berlin, Berlin, Deutschland Patrique Mercier Recruitment FR Vollzeit

    Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative in the Retail Industry. This role offers a chance to work with a dynamic team and provide excellent support to German-speaking customers, ensuring an exceptional shopping experience.ResponsibilitiesProvide outstanding customer...

  • German Speaking Customer Service for Media industry

    vor 13 Stunden

    Berlin, Berlin, Deutschland Patrique Mercier Recruitment FR Vollzeit

    Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative within the Media & Entertainment industry. This role offers you the chance to engage with a dynamic team and provide exceptional support to customers who are passionate about films, music, and...

  • German Speaking Customer Service for Real Estate industry

    vor 17 Stunden

    Berlin, Berlin, Deutschland Patrique Mercier Recruitment FR Vollzeit

    Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a German Speaking Customer Service Representative in the Real Estate industry. This position is ideal for individuals who are passionate about real estate and have a knack for providing exceptional customer support.ResponsibilitiesProvide high-quality customer service to...

  • German Speaking Customer Service for E-Learning industry

    vor 14 Stunden

    Berlin, Berlin, Deutschland Patrique Mercier Recruitment FR Vollzeit

    Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a German Speaking Customer Service Representative in the Education and E-Learning industry. This role offers the chance to engage with clients seeking educational resources and support, while making a significant impact in their learning journeys.ResponsibilitiesProvide...

  • German Speaking Customer Service for Food

    vor 14 Stunden

    Berlin, Berlin, Deutschland Patrique Mercier Recruitment FR Vollzeit

    Patrique Mercier Recruitment FR is pleased to announce a fantastic opportunity for a German Speaking Customer Service Representative in the Food & Beverage industry. This role is perfect for individuals who are passionate about customer service and seeking to work with a leading company in a dynamic sector.ResponsibilitiesProvide outstanding customer service...