German Speaking Customer Service for Healthcare industry
vor 5 Stunden
Patrique Mercier Recruitment FR is thrilled to announce a fantastic opportunity for a German Speaking Customer Service Representative in the Healthcare industry. This position is perfect for individuals who are passionate about healthcare and committed to providing excellent support to German-speaking clients, ensuring they receive the service and information they need.
Responsibilities- Provide outstanding customer service to German-speaking clients in the healthcare sector via phone, email, and chat.
- Assist clients with inquiries related to healthcare services, products, and documentation.
- Address and resolve client complaints and issues promptly while maintaining high levels of customer satisfaction.
- Collaborate with medical professionals and internal teams to deliver accurate information and support to clients.
- Maintain up-to-date knowledge of company offerings, policies, and industry regulations.
- Document all customer interactions meticulously to ensure compliance and quality assurance.
- Support clients through various processes, providing information and guidance where needed.
- Fluency in German and English, both written and spoken.
- Experience in customer service, preferably within the healthcare or medical sector.
- Strong communication and interpersonal skills.
- Ability to handle sensitive information with discretion and professionalism.
- Proficiency in customer service software and Microsoft Office Suite.
- Detail-oriented with strong problem-solving abilities.
- A genuine interest in healthcare and helping others navigate the system.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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