IT Support
vor 4 Stunden
Are you passionate about solving technical problems and helping others succeed?
We're looking for a
dedicated IT Support / Help Desk Specialist
to join our growing team. If you enjoy troubleshooting, providing excellent customer service, and keeping systems running smoothly, this is the perfect opportunity for you.
As an IT Support Specialist, you'll be the first point of contact for all technical issues — from hardware and software troubleshooting to network connectivity and user support. You'll ensure our team has the tools and assistance they need to work efficiently and effectively.
This position offers
remote or hybrid flexibility
, making it ideal for someone who values independence and teamwork equally.
What You'll Do
- Provide first-line technical support for hardware, software, and network issues
- Respond to user inquiries via chat, email, or ticketing systems in a timely manner
- Diagnose and resolve technical problems or escalate to higher-level support when needed
- Install, configure, and maintain computer systems and software
- Monitor IT systems to ensure smooth operations and data security
- Maintain documentation of issues, fixes, and system changes
What We're Looking For
- 1–3 years of experience in IT support, help desk, or a similar role
- Strong troubleshooting skills for Windows, macOS, and basic networking issues
- Knowledge of ticketing systems (e.g., Jira, Zendesk, or ServiceNow)
- Excellent communication and customer service skills
- Ability to work independently and manage multiple priorities
- A proactive mindset with a passion for learning new technologies
Why You'll Love Working With Us
- Flexible remote / hybrid work options
- Supportive team
– collaborate with tech experts who value teamwork - Opportunities for growth
– develop your technical and customer service skills - Modern tools & systems
– work with up-to-date technology - Competitive pay and benefits
If you're ready to provide world-class IT support and grow your career in technology, we'd love to hear from you
- Apply today or connect with us to learn more.
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