Epd Customer Success Specialist

Vor 2 Tagen

Berlin, Deutschland One Click LCA Vollzeit

We are looking for a **Customer Success Specialist** with 2-3 years of experience in training customers in Life Cycle Assessment (LCA) to join our fast-growing team. You’ll join a supportive, effective and mission-oriented team in a flexible, friendly work environment.

**Innovative, fast-growing software platform integrating with the entire industry**

One Click LCA is the world-leading construction and manufacturing Life Cycle Assessment platform, operated as a SaaS. It integrates with all the leading design software packages and all environmental databases in the industry and provides over 60 modules for low-carbon design and carbon transparency.

**Our technology powers the makers of a zero-carbon future**

Our innovative carbon accounting and reduction SaaS platform is used in over 140 countries and is growing rapidly. We target construction and manufacturing industries, responsible for nearly half of the global carbon emissions.

**What you’ll do**:

- Deliver customer trainings and onboardings to make them successful in their product LCA, Carbon Footprinting (CFP) and Environmental Product Declaration (EPD) projects
- Own the Customer Success role for our EPD & Product LCA clients by establishing a trusting relationship with customers, ensuring high levels of customer satisfaction
- Helping our customers with their queries related to the software, product LCA & EPDs, EPD standards and calculation methods
- Stay up to date with the One Click LCA platform inside out to be able to help customers
- Writing and contributing to guidance articles which are published on our customer help centre page
- Identifying platform improvements and raising them to the Product Management

**What you need**:

- Ability and motivation to become an expert in construction sector product LCA software, EPDs and CFPs
- Fast learning skills and desire to improve constantly
- High customer and service orientation, with attention to details
- Ability to quickly analyze client situations and to find the most suitable solution for them
- Excellent communication skills both externally and within the team
- Degree or experience from LCA, product sustainability or a related area is an advantage
- Experience in technical support, product training and process documentation is an advantage
- Proficiency in English and Finnish

**What we offer**:

- Work that contributes to a more sustainable future
- Substantial freedom - with flexible hours and remote working supported
- Technical challenges, substantial responsibility and the chance to see the results of your work
- A dynamic, friendly, motivated and diverse team of professionals
- Competitive compensation and bonus, team and company events

**Interested?

  • Epd Customer Success Specialist

    Vor 6 Tagen

    Berlin, Deutschland One Click LCA Vollzeit

    We are looking for an **EPD** **Customer Success Specialist** with 2-3 years of experience with Life Cycle Assessment (LCA) and/or Environmental Product Declaration (EPD) projects to join our fast-growing team. You will join a supportive, effective and mission-oriented team in a flexible, friendly work environment. **Why One Click LCA** Innovative,...

  • EPD Consulting Specialist

    vor 2 Wochen

    Berlin, Berlin, Deutschland One Click LCA Vollzeit 55.000 € - 90.000 € pro Jahr

    We are looking for an INIES Specialist to work with our French customers. One Click LCA is the construction industry's leading digital platform for Life Cycle Assessment for buildings, infrastructure, and manufacturing. A B2B SaaS business, our solutions are used in over 170 countries, across +50,000 global construction projects, with +150,000 certified...

  • Mainframe Customer Success Specialist

    vor 2 Wochen

    Berlin, Deutschland BMC Software Vollzeit

    Country - Germany - State - NA - Date Published - 27-Aug-2025 - Job ID - 45601 - Travel - up to 10% - This role can be based remotely in Germany - Looking for details about our benefits? - Description and Requirements "At BMC trust is not just a word - it's a way of life!" - We are an award-winning, equal opportunity, culturally diverse, fun place to be....

  • Customer Support

    vor 1 Woche

    Berlin, Deutschland DentalMonitoring Vollzeit

    Dental Monitoring is a MedTech Scale-up experiencing tremendous growth. We are looking for new talents to integrate our team! Dental Monitoring in a few words? - A solution at the cutting edge of artificial intelligence and image analysis in the dental field, enabling remote support for patients and practitioners. - A Tech company in full growth, always...

  • Customer Support

    Vor 2 Tagen

    Berlin, Deutschland DentalMonitoring Vollzeit

    Dental Monitoring is a MedTech Scale-up experiencing tremendous growth. We are looking for new talents to integrate our team! Dental Monitoring in a few words? - A solution at the cutting edge of artificial intelligence and image analysis in the dental field, enabling remote support for patients and practitioners. - A Tech company in full growth, always...

  • Customer Success Specialist

    vor 2 Wochen

    Berlin, Deutschland talent360 GmbH Vollzeit

    Bye Bye Datensilos und händische Prozesse im Staffing - Say Hello zu Automatisierungen, Performance und Kollaboration in der 350mrd EUR Staffing Welt! Die talent360 GmbH ist Deutschlands schnellst wachsende Software Marketing Lösung für das High Volume Recruiting & Placement. Unsere Kunden sind nicht nur 10x schneller in Ihren Prozessen, sondern...

  • Customer Success Specialist

    vor 2 Wochen

    Berlin, Deutschland Mayflower Vollzeit

    **Responsibilities** - Working with our VIP customers; - Handle and resolve customer complaints providing the best customer experience; - Investigate complaints, troubleshoot issues and identify trending problems; - Report bugs to the technical team. **Requirements**: - German (C2) and English (B2) are mandatory; - 3+ years of relevant lead experience...

  • Customer Success Specialist Dach

    vor 2 Wochen

    Berlin, Deutschland mute-labs GmbH Vollzeit

    You deeply care about making customers’ dreams come true? - You like to organize and take customers' wishes seriously - but you can also communicate a friendly no - You like to work closely in a team, you can be relied on and you like to lend a hand wherever needed Then look no further - as you sound just like the Customer Service Specialist that we are...

  • Customer Success Specialist Roe

    vor 2 Wochen

    Berlin, Deutschland mute-labs GmbH Vollzeit

    You deeply care about making customers’ dreams come true? - You like to organize and take customers' wishes seriously - but you can also communicate a friendly no - You like to work closely in a team, you can be relied on and you like to lend a hand wherever needed Then look no further - as you sound just like the Customer Service Specialist that we are...

  • Head of Customer Success

    vor 2 Wochen

    Berlin, Deutschland CA Customer Alliance GmbH Vollzeit

    **About Us**: At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture and the product we’re building. We’re a diverse team (comprising 21 nationalities!) who support and inspire each other every day. We pride ourselves on a positive and growth-oriented work environment where employees are encouraged to share...