Customer Success Representative

Vor 4 Tagen

Frankfurt am Main, Deutschland Euro London Appointments Vollzeit

Our client is an international manufacturer of 3D printers, scanners and print material. They work towards different industries such as medical, automotive, semiconductors and aerospace. Due to continued growth across the world and in Germany, they are looking to expand their Frankfurt office and are recruiting a Customer Success Representative with fluent Italian and French.

**Customer Success Representative (M/F/d) - fluent Italian and French**

Permanent Position / Frankfurt am Main

**Your new duties and responsibilities**

As the new Customer Success Representative, you will be an integral part of the European sales team. You will be dealing with clients from Southern Europe including Italy and France. It will be your role to contact and deal with all incoming leads from new clients. The majority of the leads are warm, meaning the clients contact you with interest in your products and services.

**Other day-to-day tasks will include**:

- Contact incoming leads and understand the clients interest and needs
- Nurture and qualify client leads
- Consult the client on best product fit
- Offer customer support where needed
- Offer, negotiate and close new and existing business
- Work closely with the senior sales managers on the different opportunities
- Build and maintain a strong relationship with both current and potential clients

**Your profile**

As the new Customer Success Representative with Italian and French, you should be customer service oriented and have a dynamic personality. You should have the ability to work under pressure and to remain calm in demanding customer situations. You should ideally have some prior experience in a similar customer facing role i.e. inside sales, sales support or customer support, within a B2B environment.
- Ideally have a Bachelor Degree or equivalent level of studies
- Fluent Italian and French
- Fluent English speaker
- German is a nice to have, but not necessary
- First experience in sales, sales support or customer service is of advantage
- Strong communication skills
- Good organisational and planning skills
- Capable of presenting in front of customers or small groups
- Good MS Office skills
- CRM experience is of advantage (Salesforce)

**Your Benefits**

Our client is offering you a place within a truly international company. If you enjoy working closely with customers and are looking for a start in a sales and customer support role, then this is the position for you. Our client if offering a competitive salary depending on how much experience you bring with you.

I look forward to hearing from you

  • Customer Success Representative

    Vor 6 Tagen

    Frankfurt am Main, Deutschland NielsenIQ Vollzeit

    Unternehmensbeschreibung Eine Karriere bei NielsenIQ eröffnet eine Welt voller Wachstumschancen! Für unser Customer Success Team in Frankfurt am Main suchen wir zum nächstmöchlichen Zeitpunkt eine(n) **Customer Success Representative (m/w/d)** Als Customer Success Representative spielen Sie eine entscheidende Rolle in unserem Customer Success Team....

  • Customer Success Director

    vor 1 Woche

    Frankfurt am Main, Deutschland Starmind Vollzeit

    Starmind is revolutionising how enterprises in the DACH region manage and leverage their most valuable resource: organisational knowledge. Our AI-driven platform bridges the gap between questions and expertise, significantly reducing the time teams spend searching for answers and enhancing productivity. We are looking for a seasoned Customer Success Director...

  • Customer Service Representative

    Vor 4 Tagen

    Frankfurt Am Main, Deutschland I. K. Hofmann GmbH Vollzeit

    Customer Service Representative (m/w/d) Wir suchen Sie als Customer Service Representative (m/w/d)! Unser Kunde ist ein weltweit vernetztes Unternehmen und der größte Relais-Hersteller in China sowie einer der führenden Produzenten Weltweit. **Ihre Aufgaben als Customer Service Representative**: - Betreuung unserer Neu - und Bestandskunden -...

  • Customer Service Representative

    vor 5 Stunden

    Frankfurt am Main, Deutschland Dover Corporation Vollzeit

    **Customer Service Representative (f/m/d)**: - Location: Frankfurt, HE, DE, 64546 - Work Arrangement: Hybrid **About Us** At Colder Products Company (CPC), we’re on a mission to provide innovative solutions that redefine connections. Our commitment to quality and collaboration drives us to create products that make a difference in our customers’...

  • Customer Success Manager

    vor 1 Woche

    Frankfurt am Main, Hessen, Deutschland Harmonic Vollzeit

    DescriptionCustomer Success ManagerHarmonic is the worldwide leader in software-based cable access solutions. We revolutionized cable access networking with the industry's first virtualized cable access solution, enabling cable operators to deploy gigabit internet services more flexibly and efficiently to consumers' homes and mobile devices. More information...

  • Customer Service Representative

    Vor 4 Tagen

    Frankfurt Am Main, Deutschland Tatenwerk Frankfurt GmbH Vollzeit

    **Unser Kunde, Ihr neuer Arbeitgeber**: Nutzen Sie die Chance, Ihre Karriere auf eine neue Ebene zu heben, indem Sie bei einem führenden multinationalen Unternehmen aus der Elektronik - und Elektrokomponentenbranche als **Customer Service Representative - Auftragsabwicklung (m/w/d)** einsteigen! Die deutsche Tochtergesellschaft konzentriert sich vor allem...

  • Customer Service Representative

    vor 1 Woche

    Frankfurt am Main, Hessen, Deutschland HOYA Surgical Optics Vollzeit

    About HOYA Surgical Optics (HSO)HOYA Surgical Optics (HSO) is the globally leading Preloaded Intraocular Lens (IOL) focused company that provides technologies and solutions that exceed expectations, enabling ophthalmic surgeons to focus on restoring sight. We are dedicated to improving the vision and quality of life for millions of people suffering from...

  • Customer Service Representative

    Vor 2 Tagen

    Frankfurt Am Main, Deutschland Tatenwerk Frankfurt GmbH Vollzeit

    **Unser Kunde, Ihr neuer Arbeitgeber**: Ergreifen Sie die Möglichkeit, Ihre berufliche Laufbahn bei einem führenden internationalen Konzern in der Elektronik - und Elektrokomponentenbranche als **Customer Service Representative / Auftragssachbearbeiter (m/w/d) **auf die nächste Ebene zu bringen! Die Deutschlandtochter konzentriert sich primär auf...

  • Customer Success Specialist

    vor 1 Woche

    Frankfurt am Main, Deutschland Digital Realty Vollzeit

    **Your role** By joining our team, on the Customer Success Specialist position, you will be a part of our Customer Success Team in Frankfurt, and support the Customer Success Manager to ensure that the contractually agreed services are delivered to our red carpet clients. You will be accountable for the end to end holistic delivery of the agreed operational...

  • Customer Success Executive

    vor 1 Woche

    Frankfurt am Main, Hessen, Deutschland Red River Vollzeit

    About the Job:The Red Hat Customer Success team is looking for an experienced Enterprise Customer Success Executive to join us in Germany (remote or hybrid position, but preferably in the area around Frankfurt or Stuttgart).In this role, you will serve as a trusted advisor to SAP by helping them achieve success with Red Hat and maximizing the value realized...