Head of Department Measurements in Service Area

Local Unit & Position Description:
As Head of Department, you will optimise business operations and improve the long-term performance of the department, including strategic leadership. The Head of Department works closely on commercial opportunities to strengthen and expand the business, including driving the doer/seller culture. She/He directs service line activities and technical competence development within the department aligned with the Energy Systems strategy.

The Head of Department has a strong focus on delivery and utilisation, gaining efficiencies within their teams. She/He partners with Key Account Managers (KAMs), Market Area Managers (MAMs) and Segment Leads in delivering an excellent customer experience while stimulating collaboration within their department as well across the organisation. She/He must ensure that their leaders and the employees within the service area have the right capabilities and strives for a high performing collaborative culture and exceptional employee experience.

**Primary tasks of this role**:

- Ensures efficient & consistent delivery of services in line with customer expectations.
- Optimizes business performance through delivery management, cost-efficient business operations, improvement of the utilisation rate, digitalisation and an aligned workforce plan.
- Empowers employees and encourages employability and individual growth.
- Creates a flexible workforce and automates workflows to deal with variable workloads.
- Builds and strengthens a strong internal culture based on DNV’s values.
- Supports the Service Area Manager in strategy and decision-making.
- Sets the strategic direction of the Measurements Service Line in line with the Service Area and Regional strategic targets.
- Stimulates a high-performing culture, sets direction, is output driven and acts as a role model for an inspiring employee experience.
- Promotes team capabilities internally and externally.
- Actively collaborates with Service Area Leaders and corresponding role (s) in other business lines to evolve the service portfolio and capture customer opportunities.
- Owns talent pipeline and development of technical talent/future needed capabilities.

Position Qualifications:

- Educated to at least degree level bachelor’s degree or equivalent.
- Several years’ experience of managing a technical team, with the proven ability of developing a high-performance culture in a fast-paced changing complex and ambiguous environment.
- Professional or native speaker of German with excellent English language skills (written and spoken) preferred
- Excellent verbal and written communication and presentation skills

**Personal Qualities**
- Communicates effectively, is pragmatic, builds strong relationships and can influence.
- Holds strong leadership skills and can engage, develop and motivate own employees.
- Ability to create trust through robust delivery and strong relationship building.
- Demonstrates foresight - know what is happening in the market, how it will impact us and what we do to adapt to it.
- Operational/Sales mindset and focuses on customer relationship building
- Cultivates a broad and diverse network

**Join us and you will**
- Work with great colleagues in diverse project teams, who value teamwork and an open, respectful and cooperative working atmosphere
- Be part of a local team in a world-leading company that has a global reach with more than 12,000 employees around the world
- Join a team with diverse backgrounds and a mix of very experienced experts and young enthusiastic talents
- Have an exciting and attractive international working environment with a high degree of individual responsibility which you can actively shape
- A role that will put you in the forefront of the global energy transition through involvement in all kinds of front-running, innovative and early phase projects
- Be exposed to exciting, challenging and diverse customer projects, both national and international
- Attractive total compensation package, incl. profit share and an employer-supported pension
- Benefit from attractive, individual training and development opportunities and a strong company culture with an emphasis on competence development
- Flexible working hours, a flexible combination of office and home office work and a focus on work/life balance

Company & Business Area Description:
DNV is the independent expert in assurance and risk management, operating in more than 100 countries. Through our broad experience and deep expertise we advance safety and sustainable performance, set industry benchmarks, and inspire and invent solutions.

We provide assurance to the entire energy value chain through our advisory, monitoring, verification, and certification services. As the world's leading resource of independent energy experts and technical advisors, we help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy indust