Intern/ Working Student Customer Advocacy

-We're Celonis, the global leader in execution management and process mining technology, and one of the 50 most valuable private companies in the world. We believe that every company can unlock its full execution capacity - and for that, we need you to join us.

**The Team**:
The Customer Advocacy team is responsible for activating customer advocates for various needs such as event speaking opportunities, discussion with other customers/prospects and developing success stories that can be used with prospects and customers in order to support and inspire others. The aim is to develop a Customer Advocacy journey and partnerships with the customers

**The Role**:
Advocacy Activation: the intern/working student_ _will have opportunities to work on a diverse set of Advocacy initiatives and will gain capabilities in customer relationship building, story telling, data management & accuracy across our customer references, marketing tools, event preparations and other skill-sets.

**The work you’ll do**:

- Conduct interviews with Sales/Customer Value Managers for story qualification
- Support assets development to showcase our customer’s success (web stories, blogs, videos)
- Own some part of the event speaker sourcing following the customer advocacy process
- Deliver regular refreshes on the updated processes for Customer Advocacy (Customer value group)
- Regular catch up with to the Senior Manager Customer Advocacy in Europe
- Support execution of new slide sprints (Europe and Global)

**The qualifications you need**:

- Master Degree level or advanced studies
- Requirement: proven project management experiences, excellent communication skills (verbal and written)
- Requirement: English - Full professional proficiency and ideally native German. Spanish & French is a plus
- Highly organized, outcomes-oriented
- Know your way around Excel, PowerPoint and GDrive and value building relationships with colleagues and customers alike
- Think creatively
- Enjoy social media and have a great interest in software
- Be a team player and provide support in several different types of projects to help increase marketing impact on the business

**What Celonis can offer you**:

- The unique opportunity to work within a new category of technology, Execution Management
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
- Great compensation and benefits packages (stock options, retirement plan, generous time off, family leave from day one, and more)
- Mental well-being support (mindfulness tools such as Headspace, virtual events, and more)
- A global and growing team of Celonauts from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

**About Us**

Celonis reveals and fixes inefficiencies businesses can’t see, enabling them to perform at levels they never thought possible. Powered by its market-leading process mining core, the Celonis Execution Management System provides a full set of platform capabilities for business executives and users to eliminate billions in corporate inefficiencies, provide better customer experience and reduce carbon emissions. Celonis has thousands of implementations with global customers and is headquartered in Munich, Germany and New York City, USA with more than 23 offices worldwide.

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.