Service Business Specialist

Vor 6 Tagen

Munich, Deutschland Sungrow EMEA Vollzeit

Your mission

Hey there and welcome to your new Opportunity with us.
Being a Service Business Specialist is an exciting task, since you are the superhero our clients need. You know what setup of our solutions will satisfy their needs, therefore, these here are your most important tasks:
1.Service Partner Expense Claim Management
- Communicate with the requester in case some required documents are not provided, or to clarify the key information with them;
- When an invoice for payment is received, create and monitor its approval within the company's divisions. Interact with responsible departments of the company in order to avoid delays in payments to counterparties (Service Partners etc.).

2.Back office support
- Respond or re-assign the tracking tickets in the service platform.
- Coordinating and tracking dispatches of material with other service divisions.
- Supervision of open or unattended tickets in service platform
- Tracking of missing project documentation from the customer side on delivery stage
- Formatting commissioning and expertise reports, sending them to customers and archiving them

**Profile**:
All right, all right, so I hope you are now aware of what is up for you, what background should you have in order to feel comfortable with this role? Keep in mind its all about electrical equipment, thats why it is essential for you to have:
1. Need to be careful, patient, and responsible to do daily operational paper work. Professional background is not limited;
2. Be able to use English fluently;
3. Financial background is preferred.

Why us?

This decade might be overshadowed by Covid19, but sooner or later we will beat and overcome that son of a germ, am I right?
But the true topic for this decade lies in energy
We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world\'s biggest Inverter Manufacturer, which we are extremely proud ofAnd now, for this decade, we are increasing our game, and You, You might become part of it Besides that, many things await You:

- Opportunities for Career advancement
- Bonus payment based on pre-agreed and signed KPI agreements
- A multinational team awaits You with lots of European and trans European exchange
- Possibility for technical and commercial knowledge increasement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions
- Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China

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