Head of Operations

Position Title**: Head of Operations (DTM)**
Duty Station**: Berlin, Germany**

Classification**: Professional Staff, Grade P4**
Type of Appointment**: Fixed term, one year with possibility of extension**
Estimated Start Date**: As soon as possible**

Closing Date**: 09 January 2025**
- Established in 1951, IOM is a Related Organization of the United Nations, and as the leading_
- UN agency in the field of migration, works closely with governmental, intergovernmental and_
- non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the_
- benefit of all. It does so by providing services and advice to governments and migrants._

IOM is committed to a diverse and inclusive work environment. Read more about diversity and

Applications are welcome from first
- Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands;_
- Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People's Democratic_
- Republic (the); Madagascar; Marshall Islands; Micronesia (Federated_
- States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia;_
- Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas;_
- Tonga; Tuvalu; Vanuatu_

**_ Context:_**

humanitarian action is needed now more than ever. Whether it be helping displaced people find
durable solutions in the face of climate change, to analysis that allows better forecasting of
migration trends and preparedness—managing human mobility to contribute to sustainable
development requires a data-driven approach.

The International Organization for Migration (IOM) has an abundance of information about
human mobility: With offices in almost every country, IOM is trusted by its Member States for
deep domain knowledge and field expertise. IOM has strategic partnerships with other United
Nations (UN) agencies and stakeholders in the UN Migration Network. It works directly with a
wide range of beneficiaries and enjoys a place at the forefront of data protection efforts within

the UN system.

IOM established the Global Data Institute (GDI) to harness the power of its data for operations,
making meaning of global migration patterns, and providing foresight. The Global Data Institute
capitalizes on synergies between its three units - the Displacement Tracking Matrix (DTM), the
Global Migration Data Analysis Center (GMDAC), and the Data Impact and Strategy Unit - and
collaborates with a network of regional data specialists to illuminate the global data story of
human mobility.

Organizational Setting and Reporting Relationships: The Displacement Tracking Matrix (DTM)
gathers and analyses data to disseminate critical multilayered information on the mobility,
vulnerabilities, and needs of displaced and mobile populations that enables decision-makers
Operations, Coordination and Support (OCS) Unit assembles expertise in data collection
operations and coordination, methodology and concept development, mapping and Geographic
data and information management. The OCS provides a full range of support from the initial
development and setup to continuous support on data collection operations, staff deployment,
data management, mapping, database systems, and development of information products. At
the global level, the team is striving to enhance the DTM by providing technical expertise,
supporting the integration of innovative technologies, improving capacity building components,
and designing streamlined and harmonised processes.

Under the overall supervision of the Director of the Global Data Institute (GDI) and the direct
supervision of Global DTM Coordinator, the Head of Operations (DTM) will be responsible to
coordinate and manage activities, initiatives, and projects implementation of the DTM
Operations Coordination and Support (OCS) unit within the Global Data Institute (GDI) in Berlin,
Germany. The Head of Operations (DTM) will also be responsible as the main focal point for
supporting operational deployments to continue improving the quality and expansion of DTM
activities with country missions. As a member of the Global DTM team, the incumbent will work
closely the Regional and Country Offices, supporting the setup, implementation and
maintenance of DTM country operations.

Work implies frequent interaction with the following:
Establish and maintain relationships with counterparts, senior officers and technical staff in
relevant Secretariat units and in UN funds, programs and other UN specialized agencies;
representatives and officials in national governments, international organizations, consultants.

**_ Core Functions / Responsibilities:_**

Technical leadership
- Lead DTM global support to DTM field operations through management of interactions with

country teams, and ensure DTM’s OCS Unit is able to provide methodological, operational, and
technical support to active and emerging DTM regional and country teams in line with global
guidance, processes and methodologies;
- Lead methodological developments and enhancements of DTM