Director, Industry

General information- Country
- Germany
- City
- Dusseldorf
- Department
- Sales
- Job ID
- 39027
- Description & Requirements- Director, Industry & Solution Strategy_ _(M/F/d)_
- Location_: Germany - home or office based_
- About Infor_

Infor’s customer success mission is to increase and maximize value for the customer and Infor, ensuring that customer strategic objectives and business outcomes are realized. The Customer Success Executive (CSE) is a crucial owner of the customer within Infor, aligned throughout the customer journey serving as the main executive point of contact with their executive team. The CSE is the overall account owner partnering to bring the full breadth and depth of Infor to customers, helping them achieve their business outcomes and creating mutual value to both organizations.
- Position Summary_
- Key Responsibilities_
- Conduct market research and analysis to identify target customer segments, competitive landscape, and emerging trends in sustainability solutions.
- Collaborate cross-functionally with product management, sales, marketing, and customer success teams on sustainability requirements for input to product roadmaps and to align market strategies and messaging with overall business objectives.
- Create compelling sales enablement materials, including presentations, case studies, and sales tools, to support the sales team in effectively communicating the value proposition of our products.
- Partner with Marketing to drive demand generation initiatives, including digital marketing campaigns, events, and partnerships, to generate awareness and interest in our sustainability software offerings.
- Personally deliver industry point of view, thought leadership and sales plays within the assigned geography to drive engagement with C-levels at prospects and influencers to inform on the industry, Infor, Infor solutions and position the value that they can deliver.
- Develop Sales Plays that generate pipeline for Infor sustainability solutions. Measure and/or track leading indicators of success for demand generation (size and timing of pipeline) and sales execution
- Coach the field team on the topic of sustainability. Share and develop knowledge and expertise across the team to become more effective, grow the business and deliver customer success.
- Internal publishing & adoption of GTM Strategy for Infor sustainability solutions
- Pipeline growth: for Infor sustainability solutions
- Subscription bookings growth: Total # of wins and their total value for assigned accounts using Infor sustainability solutions
- Gather strong references through published testimonials showcasing successful use of Infor sustainability solutions.
- Monitor the number of presentations to prospect C-level executives, influencers, webinars, and events.
- Key Requirements/Experience_
- Deep domain knowledge preferably gained as a Practitioner, Consultant or Sustainability Leader in a manufacturing business with knowledge in the areas of environmental & regulatory compliance.
- Strong analytical skills with the ability to interpret market research data and draw actionable insights
- Excellent communication and presentation skills, with the ability to articulate complex concepts in a clear and compelling manner.
- Ability to create and deliver compelling content, presentations and business cases to senior business leaders and influencers.
- Highly collaborative with a demonstrated ability to work effectively in cross-functional teams.
- Passion for sustainability and environmental stewardship.
- Good business level English - written and verbal.
- Travel expectations (Europe) in direct customer engagement up to 30%.
- Preferred Qualifications_
- About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
- Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
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