Account Director

**Contract Type**
- Permanent

**Location**
- Dusseldorf

**Secondary Location**
- Hamburg

**About the Role and the Team**
- In the Revenue and Operations department, the mission is to promote, sell, onboard, and service the products built by our technical teams and departments. This means a deep focus on a 360-degree commercial strategy that helps take new products to market and promote and maximize clients’ usage and experience with existing products.
- As a member of the Account Management Team in the DACH region, you will manage a portfolio of key accounts, nurturing client relationships and developing strategies to expand their businesses using Adform’s platform and products. Your role involves ensuring top-notch customer experiences and positioning Adform as the leading Ad Tech company. You will also identify new business opportunities through up-selling and cross-selling activities.
- A passion for marketing, technology, and AdTech is essential, along with a commitment to building, developing, and managing consultative client engagements with strategic clients in Germany
- **We hope you are ready to change the game Be ready to**:

- Manage a portfolio of business across key strategic clients, overseeing relationships as a strategic advisor, guiding problem-solving discussions and providing best-in-class client services
- Deliver account revenue growth by engaging existing clients about Adform products and how they can be leveraged to solve their business challenges, goals and objectives
- Create and own the account plan, targets and goals, develop sales velocity to meet the targets, manage customer service levels and profitability
- Proactively monitors customer behavior and campaign results, reaches out to the client to offer optimizations
- Monitors customer experience and satisfaction results and collaborates closely with Global Customer Support teams to coordinate communication and client care
- Handle objections, escalations and account revenue challenges, manages possible solution deployment risks
- Show thought leadership and keep up to date with recent market and industry trends in local market, attend industry events with clients
- Support and share know-how with other team members in order to reach business goals and revenue objectives, work with relevant team members (Sales and Services) to assure the best platform experience

**Attitude First. Everything else will follow. We can grow together faster if you**:

- Have extensive experience in media or a related industry, ideally with programmatic experience
- Think strategically and achieve long-term goals for assigned accounts
- Have a proven track record of driving revenue growth with large customer accounts
- Possess a solid background and fluent understanding of the programmatic market and industry
- Can build strong relationships with internal and external stakeholders, the executive team, and industry groups
- Can execute in an intense and fast-paced environment
- Demonstrate excellent influencing and negotiation skills
- Excel in presentation skills
- Communicate excellently in English, both verbally and in writing

**Stand out by having**:

- An understanding of marketing strategies and how media, programmatic, data, measurement, and technology fit into the broader picture
- A proactive and persistent curiosity, allowing you to clarify and comprehend clients’ current commercial and business needs as well as future challenges.

**Our promise to you**:

- You'll be surrounded by a dynamic, inspiring and international environment that puts **client value in focus**:

- You'll be given challenging and unique tasks with creative approach to problem-solving and **ownership**:

- We **are team players** and work closely with different teams to reach common goals
- Being **ambitious** is what helps us grow and we want to share our future ambitions with You
- We **stand tall** by acting with courage and treating every mistake as a valuable lesson
- Adform **cares** about You so we offer good salary package based on your experience, 5 days 100% per year for taking care of sick child, 2 weeks paid paternity leave, the annual train pass is compensated monthly with the salary payment (max monthly cost cap is 110 EUR), 100% covered by Adform: 1 moving day, 2 wedding days, 2 bereavement days

Adform is an equal opportunity employer with a global perspective. We remain committed to creating an environment that not only respects different backgrounds but celebrates them too. We believe that diversity in all its forms enhances our teams’ creativity, innovation, and effectiveness, and therefore we value different backgrounds, perspectives, and skills.
- We are committed to creating a work environment where Adform employees feel valued for who they are and what they can contribute, free from any type of discrimination.**About Us**
- Adform is the only global, independent and fully integrated advertising platform built for modern marketing. It