Order Management Associate

vor 20 Stunden

Munich, Deutschland Hexagon Asset Lifecycle Intelligence Vollzeit

**Responsibilities**:
**Hexagon’s Asset Lifecycle Intelligence division** (Hexagon) is seeking an Order Management Associate.

To provide an effective and efficient support to our Sales and Services Organization, enabling them proactively to drive our business forward. As Order Administrator, you will be responsible for a broad variety of administrative and business support related tasks, working closely with all Business Unit Managers, reporting to the Central Region Controller.
- To manage the order cycle, processing in a timely and accurate manner to include: Order acknowledgement, validation/integrity check of order.
- Review purchase orders and other documents for adherence to Hexagon PPM policies and procedures.
- Monitor order status, communicating any issues to customers/suppliers.
- Monitor status and co-ordinate deliveries from various sources to delivery site. Liaise with internal suppliers to ensure requirements satisfied, negotiating best price/deliveries and raising purchase orders as necessary. Close cooperation with salesmen.
- Issue accurate invoices upon delivery of order.
- Processing and managing software licenses/keys upgrade requests and track software lease orders.
- Providing contact point/knowledge base for sales team, internal/external customers in all aspects of administration and support as required.
- To be conversant with Intergraph product range at a level to be able to answer general order/sales enquiries.
- Administrate Service Projects with close contact to our technical engineers in a global environment.
- Able to prioritize tasks and work in multiple business systems to complete requests.
- Create ad hoc reports for management.

Qualifications:

- Completed commercial training.
- Minimum of 3 year's customer service experience, ideally in an international company.
- Very good command of spoken and written German (C2) and English.
- Proficient in using MS Office, especially MS Excel (Pivotable, vlook-up, etc.).
- Experienced user of a standard ERP system (Dynamics Great Plains experience would be an advantage).
- Ability to quickly grasp new software functionality and processes.
- Good communication and analytical skills required.
- Fast learner and a high degree of social competence.
- Team-oriented work and dedication.

What is In for You:

- Unique mixture - Global Player with familiarity of a small company.An agile working environment with short decision ways within international team.
- Full-time position with flexible working hours.
- Flexibilization of working place - office-based or hybrid.
- Opportunity to drive the change and continuous improvement - professional and personal - supported by internal Agile Performance Management.
- Participation in different Improvement Communities, Coaching and Buddy-Programs.
- Transparent Career Paths and continuous opportunities for Internal Mobility.
- 365/24 Training Availability (also for private use).
- Competitive salary with various special benefits.
- Generous vacation entitlement.
- Competitive Company Pension Scheme (BAV).
- Drinks and Snacks in the office.
:
**Recruitment Process** As part of our recruitment process you may be required to complete a background and/or reference check. If this is required you will be notified in advance, and be asked for your authorisation before the check takes place. All details will be provided via the background check policy.

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