Aktuelle Jobs im Zusammenhang mit Technical Support Specialist - Berlin - Viva Wallet
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Technical Support Specialist
vor 2 Wochen
Berlin, Deutschland Precision Medicine Group VollzeitDo you enjoy providing technical troubleshooting and support, working directly with users to provide IT solutions? Do you want to join a stable, established IT environment with a strong team culture and advancement potential? If so, our Corporate IT team is hiring a **Technical Support Specialist **to support our Berlin Lab and Corporate team...
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Senior Technical Support Specialist
Vor 3 Tagen
Berlin, Deutschland SITA VollzeitOverview WELCOME TO SITAWe're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own...
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Support Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Cyrora Vollzeit 40.000 € - 80.000 € pro JahrRole DescriptionThis is a full-time, on-site role for a Support Specialist located in Berlin, Germany. The Support Specialist will be responsible for providing technical and customer support, troubleshooting issues, and maintaining clear and effective communication with clients. Day-to-day tasks include analyzing and resolving technical problems, offering...
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Support Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Avenrix Vollzeit 40.000 € - 80.000 € pro JahrRole DescriptionThis is a full-time, on-site role for a Support Specialist located in Berlin, Germany. The Support Specialist will be responsible for providing technical support, troubleshooting issues, and assisting customers with their inquiries. The role includes analyzing data to identify trends and problems, communicating effectively with customers to...
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Technical Support Specialist
Vor 5 Tagen
Berlin, Berlin, Deutschland Feather Insurance VollzeitJob Description:Provide technical assistance and support to customers via email, chat, or phone.Diagnose, troubleshoot, and resolve hardware, software, or network issues.Escalate complex problems to higher-level support or engineering teams when necessary.Document technical issues, resolutions, and FAQs in the support knowledge base.Collaborate with product...
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technical support specialist
vor 1 Woche
Berlin, Deutschland Belden Vollzeit 40.000 € - 80.000 € pro JahrDate: Dec 5, 2025Location: Berlin, BE, DE, 10179Company: Belden, IncBelong. Believe. Be You. Belden.Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate...
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technical support specialist
vor 1 Woche
Berlin, Berlin, Deutschland Belden, Inc Vollzeit 45.000 € - 65.000 € pro JahrBelong. Believe. Be You. Belden.Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad...
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Senior Technical Support Specialist
Vor 3 Tagen
Berlin, Berlin, Deutschland SITA VollzeitOverviewWELCOME TO SITAWir sind das Team, das Flughäfen in Bewegung hält, Airlines reibungslos fliegen lässt und Grenzen offen hält. Unsere Technologie- und Kommunikationsinnovationen sind das Erfolgsgeheimnis der weltweiten Luftfahrtindustrie.Man findet uns an 95% der internationalen Drehkreuze. Wir arbeiten eng mit über 2.500 Verkehrs- und...
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Technical Support Specialist
vor 1 Woche
Berlin, Berlin, Deutschland NinjaOne Vollzeit 40.000 € - 80.000 € pro JahrDescriptionAbout the RoleAs a NinjaOne Technical Support Specialist, you will work alongside our multinational industry-leading product Support Team to provide transformative customer experiences. You will prioritize customer calls and email correspondence under the guidance of Support Leadership while taking ownership of customer issues and utilizing...
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Technical Support Specialist
Vor 5 Tagen
Berlin, Deutschland QuestionPro GmbH VollzeitDeine Aufgaben als Technical Support Specialist Technischer Ansprechpartner für unsere Kunden Unterstütze unsere Kunden bei der optimalen Nutzung unseres Tools und hilf ihnen bei der Lösung technischer Probleme Fehlerbehebung und Untersuchung von Problemen mit Hilfe interner und externer Tools Eskalation komplexer technischer Probleme an die zuständigen...
Technical Support Specialist
vor 3 Wochen
APN is your best friend? A firmware update is always a good idea for you? Do you consider problem solving as your strongest skill? If we have just described a typical day of yours, then YOU might be the EXPERT we are looking to ‘’join our forces’’
**The role**:
The Technical Support Specialist, will join our Technical Support Team (part of the Customer Service Department) and support any hardware and software needs of our customers.
**Why us?**
Because we are the first European entirely cloud-based Neobank using Microsoft Azure with branches in 23 countries in Europe. Our mission is to change how businesses pay and get paid.
**What we offer**:
- A competitive salary (based upon your super skills and experience)
- A full-time contract
- 24 days of annual leave
- Annual bonus, upon performance
- Smooth onboarding and continuous training on products and new systems
- A great company culture with high integrity, teamworking, transparent communication, and regular feedback to develop further your skills
- A chance to grow within a fast-moving European Fintech Company
**If you join our team as a Technical Support Specialist, you will**:
- be a Viva “ambassador”: act as 2nd level point of contact for any technical issues of our customers
- be the escalation point for our 1st level Technical Support
- offer the most suitable solution to customers’ issues and become their trusted partner
- diagnose and resolve problems using documented procedures and checklist
- be challenged to achieve predefined qualitative and quantitative targets
**Requirements**:
**About you**:
- You are an excellent user (oral and written) of both German and English
- You have worked for at least 1+ year as a 2nd level Technical Support Agent/ IT support, preferably in the Banking/ IT/ Telecommunications industry
- You are extra confident with technology and familiar with CRM systems, software and hardware
- You have a passion for serving customers and act with ownership and professionalism
- You love solving problems and resolving conflicts in a cool and constructive way
- You are able to work independently but also as a member of a team
