Working Student, Research Ops

Vor 2 Tagen


BerlinKreuzberg, Deutschland Clue Vollzeit

Clue is more than just a place to work. Our work empowers women and people with cycles to make more informed decisions about their health. We break down barriers, myths and taboos. Our workplace is agile, diverse, and full of opportunities for growth.

**NOTE FROM YOUR TEAM LEAD**

Building a product that supports people in such personal, intimate, and unique-to-them moments is incredibly exciting and a unique privilege. The Working Student, Research Ops, role is an opportunity to walk alongside our users in some of their most intense and personal journeys. It’s also an opportunity to walk alongside the Product Team as it grows and scales user insight, to support us in growing a product practice that relentlessly pushes forward our ability to support and empower our users.

**WHAT YOU’LL DO**
- Transcribe user interviews
- Store & manage repository of user interview transcripts, with associated metadata
- Support analysis of user surveys, especially the qualitative thematic analysis
- Delete data on a regular basis to ensure that Clue’s UX research follows GDPR
- Assist the Product Managers, Product Designers and UX Researchers with booking and managing user interviews and testing (as needed)

**WHAT WE ARE LOOKING FOR**
- You must be enrolled in a German university
- You are extremely organized and detail oriented; you love to get things done, and done right
- You have extremely high proficiency in English; all interviews being transcribed will be in English
- You have experience with qualitative research methodologies
- You are curious about people and about the process of understanding users and user behavior
- You communicate proactively
- You have extremely high standards for yourself and the quality of your work; the transcripts you will be transcribing are one of the most important artifacts in our continuous discovery process and are read by all levels in the company from the Co-CEOs and the Chief Product Officer to individual engineers, marketers, designers and product managers.
- You will be tech savvy and comfortable using a range of software programmes to deliver your work. For example, you will use a specific programme to do the first automated transcription and then you will clean up the transcription to meet our quality standards
- Speaking Spanish or Portuguese is a plus



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