Administrative Professional Collections Retail

vor 1 Woche

Berlin, Deutschland Mercedes-Benz Bank Service Center GmbH Vollzeit

**Aufgaben**:
We put Mercedes-Benz vehicles on the road - with passion and commitment
As a subsidiary of Mercedes-Benz Bank AG, Mercedes-Benz Bank Service Center in Berlin is responsible for the whole commercial business around financial services for Mercedes-Benz vehicles. Fairness, openness and integrity are central elements of our corporate culture. We offer our customers and dealers a premium service in leasing, financing and insurance products: competent, fast and flexible
An international team of over 750 people located right at Berlin Alexanderplatz is waiting to meet you. Come and join us, and become part of an open-minded and committed team at one of the best employers in Berlin-Brandenburg
The European Shared Services Retail Collections in Berlin services accounts for Germany, Spain, Italy, France, Benelux and the UK. The focus of the Retail Collections department is loss mitigation by negotiation with our customers to reach a payment arrangement. If payment arrangements are not possible the department is responsible for taking actions that reduces the potential credit loss for Mercedes-Benz Mobility.
We are looking for **an administrative worker (f/m/x) **for our Retail Collections BeNeLux team in Berlin.
**Supporting the team within daily operational and especially administrative tasks such as:
- Handling mailboxes
- Cooperate and liaise with colleagues of different departments based in Brussels, Luxembourg and Utrecht on individual matters such as customer complaints, correction of invoices etc.
- Handle bankruptcies and prepare criminal complaints in case of embezzled vehicles
- Other administrative tasks related with the collections activities
- Steer and manage third-party agencies based in Belgium, Luxembourg and the Netherlands to arrange for repossession and transport of vehicles and remarketing

**Qualifikationen**:
**Qualifications**:

- Experience in administrative task management
- Experience in working in call center environment will be a plus, but not necessary
- Native speaker level in Language Dutch
- Proficiency in English
- Highlevel in MS-Office (esp. Excel & Powerpoint)

**Soft skills**:

- Driven to win
- Driven to continuously improve
- Communication skills
- Excellent teamwork skills
- Reliable and self-reliant way of working

This position is limited.- You would like to know what other positions are available at the Mercedes-Benz Bank Service Center? Use #MBBSC in our job search to find out about our latest vacancies.

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