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Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Job Title
Director, Account Management
The German Markets team is looking for a Senior Key Account Manager to drive our customer experience strategy forward, by consistently innovating and problem-solving. You are an entrepreneurial leader and will become part of the financial innovation and transformation currently happening in the financial industry. You will work with the payment segment leaders of your key account, leading and managing existing customer relationships, and work to develop and close complex opportunities. You have worked successfully in a customer facing role and a technical and industry background.
Role:
- Delivers against sales and net revenue targets
- Develops the sales pipeline with a key customer, coordinating with product development and specialist sales team
- Designs strategies, messaging and proposals for customers
- Analyzes the customer’s business through profitability modeling financial forecasting and competitive analysis
- Manages complex Sales and Implementation Projects
- Collaborates with the specialist teams and customers to plan, execute and monitor progress against business plans
- Negotiates and executes on the customer agreement process
- Working in a strong team
All About You:
- In depth experience executing and managing sales strategies for numerous complex or large accounts
- Track record in achieving sales targets and building customer relationships
- Loves new technology and has worked in the IT, Payment or Consulting Industry
- Strong analytical capabilities
- German and English business fluent
- Experienced in MS office suite
COVID-19 Considerations
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.