Head (F/m/d) of Ecommerce Platform

Vor 7 Tagen

Munich, Deutschland Siemens Healthineers Vollzeit

**Our Mission**:
Enable new business models and ensuring a best-in-class individual customer experience along the E2Ecustomer journey with state-of-the-art eCommerce platforms aligned with the Business eCommerce/go-to-market strategy, the IT Digital Sales strategy, enterprise architecture and technology trends. Close collaboration with Business IT units will be key.

**Responsibilities and Role**:
Using your expertise, you will be responsible for:

- As Head (f/m/d) of eCommerce Platform, you will develop IT solutions facilitating digital interactions with customers and partners
- You are also responsible for the global platforms enabling Customer & Partner Communities
- You are part of the Xcelerator Marketplace front-end across software, hardware, and subscription business
- In addition, your responsibilities also include partner Management solutions
- You will also be in charge for Customer Contact Center for omni-channel communication and case management
- Digital Customer Services also fall within your remit

**Your Background**:

- The basis for your success is a successfully completed master´s or PhD in IT or business administration with focus on IT or a similar degree
- You convince with strong management experience and leadership skills for technical and functional teams
- Moreover, you bring a minimum of 5 to 8 years of experience in leadership of international teams and people management (project or team lead experience)
- You have solid experience with sales, customer service, eCommerce technologies and cloud platforms
- You have In-depth knowledge of order-to-cash processes, user experience and customer journey
- Besides that, you have solid commercial, numerical and analytical skills
- You have very good Sales Force know how, commercial cloud knowledge is a plus
- Personally, you have strong interpersonal and communication skills and are able to build good working relationships with internal and external counterparts
- Furthermore, you have strong team player skills and ability to work collaboratively and cross-functionally with diverse individuals at all levels of an organization
- As a proactive team worker, you have excellent communication, influencing and negotiating skills
- Fluent Business (contract and negotiation) English is required. German is a plus
- What we offer.- 2 to 3 days of mobile working per week as a global standard
- Attractive remuneration package
- Development opportunities for both personal and professional growth
- 30 leave days and a variety of flexible working models that allow time off for yourself and your family
- Share matching programs to become a shareholder of Siemens AG
- Find more benefits here
- Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences._

**Make your mark in our exciting world at Siemens.**

***:

- if you would like to find out more about jobs & careers at Siemens.

**Organization**: Information Technology

**Company**: Siemens AG

**Experience Level**: Experienced Professional

**Full / Part time**: Full-time

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