Working Student Customer Success

Vor 6 Tagen

Karlsruhe, Deutschland Dealfront Vollzeit

**A native/fully fluent German speaker and fluency in English is a must have for this Working Student Customer Success (M/F/d) position.**

We are a remote-first, international SaaS company helping businesses maximise their revenue potential in Europe and the US with our Go-To-Market SaaS Platform. We are the successful merger of Leadfeeder and Echobot, bringing two industry leaders together.

What makes us unique? With origins in Finland and Germany, the country with the highest privacy standards in Europe, Dealfront was born with compliance and transparency in its DNA. This ensures that our users know exactly where their data originated. Compliance does not affect companies' earnings.

We have over 330 dealfronters around the world in 40 countries. Join us and help us continue our mission to be the leading Go-To-Market platform that helps B2B companies win deals in Europe.

**Position Overview**

In order to offer our customers the best service in the long term, our Customer Success team helps them to improve their processes even further. Through your work, you will help us to further develop our products based on customer feedback and thus contribute to the company's success.

**Responsibilities**
- Independent evaluation, documentation, and monitoring of our customer satisfaction
- Preparation of results and presentation of product development potential to product management and the Customer Success team
- Active telephone enquiry in the event of negative feedback or poor evaluations
- Proactive inquiry of the current satisfaction of our customers

**Requirements**:

- You will not be expected to know everything straight away, but you will need to be motivated to learn and have the right balance of knowledge and interests to flourish in this role._
- Currently studying for a bachelor's or master's degree
- Fluent in German (written and spoken) and business fluent in English
- Good to very good MS Office skills
- Able to work independently as well as goal
- and customer-oriented

**Perks**
- The chance to work with a very knowledgeable, high-achieving and fun team
- An international, diverse, dynamic and committed work environment
- The opportunity to work remotely, with a flexible work schedule
- Mental Health support with Auntie
- Annual company retreats in sunny locations and team off-sites - Last year we went to Croatia ;)

  • Customer Success Advisor Int

    vor 15 Stunden

    Karlsruhe, Deutschland Blue Yonder Vollzeit

    Key responsibilities of this role include but not limited to: - Drive customer success strategies into their customers so achieving adoption and expertise within Blue Yonder solutions - Serve as primary point of contact for any non-commercial relations and general escalation management - Monitor and drive adoption metrics (i.e. deployment, utilization, and...

  • Working Student

    Vor 4 Tagen

    Karlsruhe, Deutschland IONOS EN Vollzeit

    At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for...

  • Working Student

    Vor 6 Tagen

    Karlsruhe, Baden-Württemberg, Deutschland Ionos En Vollzeit

    At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment...

  • Werkstudent:in Customer Success

    vor 1 Woche

    Karlsruhe, Deutschland auvisus GmbH Vollzeit

    Du suchst einen Job mit Verantwortung? Du möchtest Startup-Luft schnuppern und dir in entspannter Atmosphäre etwas dazuverdienen? Als Werkstudent: in im Customer Success sorgst Du für einen reibungslosen Einsatz des visioncheckouts in den Betriebsrestaurants einiger Deutschlands größter Unternehmen, zum Beispiel Linde, Bosch-Siemens Haushaltsgeräte...

  • Customer Success Development Program

    vor 14 Stunden

    Karlsruhe, Deutschland Cognex Corporation Vollzeit

    Job Description CUSTOMER SUCCESS DEVELOPMENT PROGRAM Cognex Corporation invests in talent. One way we do this is through our Customer Success Development Program, a full-time paid opportunity for recent college undergraduates. This program is designed to train and engage emerging professionals interested in Sales Enablement, Sales, Application Engineering,...

  • Working Student

    vor 1 Woche

    Karlsruhe, Deutschland IONOS SE Vollzeit

    At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for...

  • Customer Success Manager

    vor 1 Woche

    Karlsruhe, Baden-Württemberg, Deutschland Papershift GmbH Vollzeit 40.000 € - 60.000 € pro Jahr

    HybridKarlsruhe Durlach (Deutschland, Baden-Württemberg, Karlsruhe)BESCHREIBUNGPapershift ist ein Technologieunternehmen aus Karlsruhe-Durlach, das eine Software entwickelt, die Unternehmen dabei hilft, ihre HR-Prozesse effizient zu gestalten. Unsere Lösung vereinfacht Aufgaben wie Arbeitszeiterfassung, Urlaubsplanung und Schichtplanung, sodass sich Teams...

  • Working student

    Vor 3 Tagen

    Karlsruhe, Baden-Württemberg, Deutschland INERATEC GmbH Vollzeit

    Short DescriptionWould you like to gain legal experience in a corporate context and are you used to working conscientiously? As a working student (m/f/d) in the legal department in Karlsruhe, you will be right at the heart of the company's activities, working on confidentiality agreements and gaining exciting insights into day-to-day legal processes.#sort:...

  • Working Student Research

    Vor 4 Tagen

    Karlsruhe, Deutschland SEEBURGER Vollzeit

    Experience: Student / Working Student Accelerating business to improve the lives of people. This is our purpose statement and encapsulates what we enthusiastically do every day. We integrate our customers IT systems to make sure that the right data is at the right place at the right time when they digitalize their processes. Companies need their systems to...

  • Working Student

    Vor 4 Tagen

    Karlsruhe, Deutschland IONOS SE Vollzeit

    At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for...