Customer Service Executive

vor 21 Stunden

Stuttgart, Deutschland AmerisourceBergen Vollzeit

- What you will be doing
- Under broad supervision of the Customer Service Manager, you will become an integral part of our team, acting as first point of contact for our customers on an international level. Our Customer Service teams works closely with other offices around the world as well as vendors and governmental agencies to find optimal solutions for our customers complex logístical needs. We offer an exciting and dynamic work place that rewards self initiatives and thinking outside the box. World Courier offers a diverse working environment with short decision paths, flat hierarchies and eye-level communication between all company employees.

Primary Duties and Responsibilities:

- Engage in effective personal communication with customers, colleagues and suppliers
- Maintain effective relationships with clients and proactively support their complex needs
- Ensure all shipments and customs requirements are handled according to company and international regulations
- Calculate, prepare and present quotes for external and internal customers in line with established guidelines and policies
- React flexibly to deviations in shipments and provide customers with suitable and efficient solutions
- Generate sales leads and collaborate with sales on identification and development of potential and existing accounts
What your background should look like
Requires broad training in fields such as business administration, logistics or operations
- Fluent in English and German
- Effective oral and written communication
- Ability to represent a positive and professional image
- Able to prioritize work load and consistently meet deadlines; possess exceptional time management skills and attention to detail
- Strong problem solving, analytical and investigative skills to bring issues to resolution
- Flexibility in working shifts, including some weekends and holidays
- Proficient knowledge of Microsoft Word, Excel, Power Point and Outlook

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

Schedule

Full time

Affiliated Companies

Affiliated Companies: World Courier (Deutschland) GmbH

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

  • Customer Success Executive

    Vor 5 Tagen

    Stuttgart, Baden-Württemberg, Deutschland Red Hat Vollzeit 80.000 € - 120.000 € pro Jahr

    About The JobThe Red Hat Customer Success team is looking for an experienced Enterprise Customer Success Executive to join us in Germany (remote or hybrid position, but preferably in the area around Frankfurt or Stuttgart).In this role, you will serve as a trusted advisor to SAP by helping them achieve success with Red Hat and maximizing the value realized...

  • One Lenovo

    Vor 3 Tagen

    Stuttgart, Deutschland Lenovo Vollzeit

    General Information Req # WD00084443 **Career area**: Sales **Country/Region**: Germany **State**: Baden-Wurttemberg **City**: Stuttgart **Date**: Monday, August 11, 2025 **Working time**: Full-time **Additional Locations**: - Germany Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion...

  • Head of Customer Service Management

    vor 2 Wochen

    Stuttgart, Deutschland teamative Vollzeit

    Über uns / about teamativeWir sind ein international ausgerichtetes IT- und Beratungshaus im Bereich ServiceNow und treiben die digitale Transformation unserer Kunden mit Leidenschaft, Innovationskraft und tiefem Prozessverständnis voran. Zur Erweiterung unseres Beratungs- und Dienstleistungs-Portfolios suchen wir eine erfahrene Führungspersönlichkeit,...

  • Customer Service Specialist

    Vor 5 Tagen

    Stuttgart, Baden-Württemberg, Deutschland Scholz Promotion Service GmbH Vollzeit 40.000 € - 60.000 € pro Jahr

    Die Scholz Promotion Service GmbH ist ein seit 1921 bestehender Full-Service-Dienstleister im Bereich Werbemittel und Werbeartikel. Gemeinsam entwickeln wir für unsere Kunden (Mittelstands- und Großunternehmen) dreidimensionale Werbeträger und unterstützen sie in den Bereichen Online-Shop-Fulfillment mit eigenen Webstores und der nachgelagerten...

  • Customer Service Analyst

    vor 2 Wochen

    Stuttgart, Baden-Württemberg, Deutschland Hillenbrand Vollzeit 40.000 € - 60.000 € pro Jahr

    Job DescriptionMold-Masters is seeking a dedicated and detail-oriented Customer Service Analyst to join our team. The successful candidate will be responsible for analyzing customer interactions, identifying areas for service improvement, and ensuring a high level of customer satisfaction. This role involves collaboration with Sales, Technical support, and...

  • Customer Service Representative

    vor 2 Wochen

    Stuttgart, Deutschland TS Moto Vollzeit

    **Responsibilities**: 3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 4. Follow up on customer interactions to ensure their satisfaction and identify potential opportunities for upselling or cross-selling. 5. Work closely with other departments to resolve...

  • Solutions Sales Executive

    vor 2 Wochen

    Stuttgart, Deutschland Lenovo Vollzeit

    General Information Req # 100016111 **Career area**: Sales **Country/Region**: Germany **State**: Baden-Wurttemberg **City**: Stuttgart **Date**: Friday, July 4, 2025 **Additional Locations**: - Germany Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology...

  • Sachbearbeiter Customer Service Chemiekonzern

    vor 2 Wochen

    Stuttgart, Deutschland Herrmann GmbH Office + IT Service Vollzeit

    Für einen Chemiekonzern in Köln sind wir auf der Suche nach einem motivierten Mitarbeiter für den Bereich Customer Service. **IHRE AUFGABEN** - Sie bearbeiten eingehende Aufträge über SAP und übernehmen das ganzheitliche Kundenmanagement - Sie unterstützen beim Order-To-Cash-Prozess - Sie wickeln ordnungsgemäß und vollständig Aufträge ab und...

  • Account Executive

    vor 3 Wochen

    Stuttgart, Deutschland Dell Vollzeit

    Field Sales Account Executive – Dell Financial Services (Enterprise Segment) With one of the industry’s most comprehensive and forward-thinking portfolios of technology and services, we support true digital transformation—from the edge, through the core, to the cloud. Dell Financial Services is a global provider of innovative payment and...

  • Werkstudent Customer Service

    vor 1 Woche

    Stuttgart, Deutschland Vector Informatik GmbH Vollzeit

    Mit PREEvision liefern wir ein integriertes Systems-Engineering-Tool für die modellbasierte Entwicklung von E/E-Architekturen und das modellbasierte Design von Embedded Systems in der Fahrzeugindustrie. Durch die Einführung von PREEvision steht der Kunde vor unterschiedlichsten Herausforderungen. Die Aufgabe des Customer Service ist es, den Kunden bei...