Logistics Operations Coordinator

Logistics Operations Coordinator (M/F/d)

LOCATION: Hamburg, Germany

DEPARTMENT: Supply Chain / Logistics

REPORTS TO: Senior Logistics Manager, Europe

DIRECT REPORTS: none

Company Background:
Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion’s wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences. Our specialty portfolio includes starch-based texturizers, clean and simple ingredients, plant-based proteins, sugar reduction and specialty sweeteners, and food systems. Our innovative ingredient solutions are used by consumers in everyday products, from foods and beverages to paper and pharmaceuticals. And we do it all in a planet-friendly sustainable manner.

We bring the potential of people, nature and technology together to make life better.

That’s our purpose. We are
_all IN_ to make life better

Every day, Ingredion employees bring their skills, creativity, and passion together to deliver ingredient solutions that enhance people’s lives. We are innovators who combine the power of technology with the best of nature to delight our customers and consumers. We hold ourselves to the highest standards in ethics, safety, quality and sustainability. Unlocking the potential of people, nature and technology to make life better is what drives us in every aspect of our business.

If you are interested in making life better, we are
_all IN_ to learn more about you A bit about what you can expect from the employee experience at Ingredion:
The chance to make a difference

No matter where you work in the company, you’ll have an opportunity to make life betterfor our colleagues, customers, communities, and the world.

Passionate people, motivated to excel

Our highly talented people have a passion for learning and achievement and are driven by our inspiring purpose to make life better and our core values: Care First, Be Preferred, Everyone Belongs, Innovate Boldly, and Owner’s Mindset.

A warm, welcoming environment

At Ingredion, everyone belongs We embrace diversity and foster an inclusive work environment where individuals feel supported and enabled to contribute their very best every day.

A place where you can grow personally and professionally

We believe everyone has great potential, and we strive to nurture that potential into great personal and professional achievements.

An environment that enables innovation and collaboration

We are creating the conditions that inspire and enable innovation - in our products and services, as well as in how we do our work day-to-day.

Core Responsibilities:

- Processes & Continuous Improvement - Constantly reviews operational Logistics processes, seeks improvement opportunities and implements them. Adapts processes in line with changing business requirements and system updates. Ensures process documentation is always UpToDate. Supports projects across the Supply chain function.
- Team support - Supports the Logistics team in the execution of inbound & outbound transport, re-bulking, warehousing and documentation. Steps in when support is required to solve specific complex or time-consuming problems. Supports the team with expert knowledge across the different areas within Logistics and fosters the exchange of functional knowledge across the team. Coordinates tasks that concern different areas within the team. Flexibly support the team in areas with high demand and provides absence cover.
- Quality assurance - Monitors customer complaints and facilitates the timely resolution of these. Uses customer feedback to identify process weaknesses and eliminates them. Develops operational solutions that balance customer centricity and cost.
- Interface with other functions - Acts as interface with external and internal stakeholder such as Service Providers, Sales, Quality, Finance & others and helps them navigating through operational Logistics questions. Represents the Logistics function and its requirements in operational discussions with internal stakeholders.

Mandatory requirements:

- Bachelor or Master degree in job relevant discipline
- At least 5 years of work experience in Supply Chain or Logistics
- Very good analytical and creative problem-solving skills
- Good understanding of SAP SD, LE and MM

Desirable requirements:

- Experience in broader Supply Chain Management or Logistics
- Good knowledge in Excel and Powerpoint. Being able to prepare and present data
- Knowledge in MS Access could be helpful
- Ability and willingness to develop into a people managing role

Required behaviors and skills:

- Ability to work in an independent and self-structured way, excellent organizational skills.
- Ability to efficiently complete tasks in a given timeframe
- Very Good communication skills in German and English language
- Ability to strongly advocate for the Logistics function’s interests in discussions with int