Senior Client Representative

**Why Kyndryl** At Kyndryl our people are the basis of everything we do, we believe skills drives growth, so we invest in our employees. We want to be known as being fast, flat and focused in how we operate, and we want our people to feel they can be their true self when working for Kyndryl. We design, build, manage and modernize the mission-critical technology systems the world depends on every day. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. Come and join us **Your Role and Responsibilities** We are seeking a Client Representative with deep insights of Cloud and Infrastructure Solutions. The Client Representative is responsible for the total client relationship with one or more important clients or competitive prospects, including traditional large accounts, OEMs, alliance partners, business partners, distributors and end-users. **Activities in Scope**: - Respond to complex RFP‘s - Work with other GTS CSE where Cloud and Infrastructure services is only a small part of the opportunity - Prepare Cloud and Infrastructure offers and contracts - Include also minor non Cloud and Infrastructure portions - Adhere the Cloud and Infrastructure process and pricing guidelines Builds relationships with senior client executives, earning a reputation as one of the client's trusted business advisors. Demonstrates a high level of business acumen and applies a thorough understanding of the client's business, organization, strategy and financial position. The Brand Client Representative's deep skills are in understanding brand opportunities and solutions in the client's industry and business. Maintains a thorough understanding of the client's industry, including industry trends, industry financial measurements and key client competitors in their industry. Identifies and prioritizes solution opportunities and provides solutions by aligning the own brand strategies with the client's most important business needs, and their industry and business strategy. **Required Technical and Professional Expertise** We expect the Solution Sales Expert to use the full capabilities of the corporation to create, articulate, and sell the buying vision based on an innovative and compelling value proposition, so that our clients clearly realize the financial benefits and transformational value to their business. Years of experience: >3 Years **Skills**: - Deep knowledge of Cloud, Infrastructure, IS and Sales - Personality to present and represent Cloud and Infrastructure - Various cloud paradigms and architectures; public/private, Hybrid, Multi-cloud, insourcing and outsourcing - Infrastructure (network connectivity and security) and operations (Hybrid / Multi-cloud management) - Multi-year experience and cooperation with Hyperscalers in the Cloud environment - Background in IT service Mgmt., IT sourcing, IT strategy - Industry knowledge in one or more industries preferred - Understanding of relations between business and IT - Proven track record of establishing C-Level relationships - Experience in the adoption of Cloud-Services within different organisations - Excellent written and verbal communication (German and English fluent) **Environment**: Professional knowledge related to incumbent's function/business unit and its processes. **Communication/Negotiation**: Advise other professionals. Effectively utilize group dynamics. Negotiate to define approaches and goals. **Problem Solving**: Recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes. Creativity and judgment applied to developmental work on different projects within the business environment. **Contribution/Leadership**: Provides ongoing technical /operational guidance to lead professional work teams, conducts special projects, or manages department(s) (national or international). Understand department/ functional mission and vision. Defines and decides objectives within specified business concept or project and may have responsibility for tools and assigned resources. Utilizes expertise to directly influence people outside department or function. Sometimes no precedent exists. **Impact on Business/Scope**: **Preferred Technical and Professional Experience** **Required Education** Bachelor's Degree **Preferred Education** Master's Degree Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status. **Other things to know** **Primary Job Category** Sales **Role (Job Role)*