Program and Student Life Assistant

**Program & Student Life Assistant (On-Site)**
Berlin, Germany - Full Time

**Job Information**

**Job Id**:Berlin - Program & Student Life Assistant March 2025
**Company**: BOSP-Berlin
**Location**: Berlin, Germany
**Position**:Program & Student Life Assistant (on-site)
**Type**:Temporary Position

The Program and Student Life Assistant plays an integral role in providing student services, administrative, and logístical support for the Bing Overseas Studies Program (BOSP) in Berlin. This position supports the program team to ensure the smooth running of operations at the local level. A major focus of the position is fostering a supportive and engaging student environment, helping build a sense of community, and ensuring that students' needs are met in line with the program's goals. While this position reports to the Program Director and is supervised by the Student Services and Academic Coordinator, it assists all team members in a collaborative and dynamic setting.

**CORE DUTIES**

**Program Assistance**
- Serve as the first point of contact at the Stanford Berlin Center by greeting visitors, answering phones, and providing information on procedures and general inquiries, while ensuring that classrooms and facilities are ready for the day each weekday.
- Maintain the organization and aesthetics of the Center, including decorations, office materials, and the display of Stanford branding.
- Perform office duties including, but not limited to, handling of incoming and outgoing mail, entering data, reports, or spreadsheets, making copies, and monitoring and ordering supplies.
- Assist in the creation and dissemination of program materials, including presentations, handouts, brochures, reports, and event communications.
- Maintain stock of program supplies (e.g., office materials, toiletries, hospitality items) and request replenishments as needed.
- Assist in the planning and participation in program events, such as meals, cultural outings, and social activities.
- Run errands for the program as necessary.
- Assist with logistics and preparations for student field trips and other class or program excursions.

**Student Life Support**
- Support the organization and administration of student orientation and events, in collaboration with the Director and staff.
- Manage and promote active social media accounts to keep students informed and engaged.
- Respond to inquiries from students, faculty, and external contacts, serving as a knowledgeable resource.
- Help address program-related issues and concerns by working closely with the team to find solutions.
- Contribute to the development and upkeep of student resources such as pre-departure materials, guides, program protocols, and emergency plans.
- Advise students on a variety of topics, including personal matters, accessibility, local activities, and the local environment, assisting them in making informed decisions.
- Help students navigate available resources and support them in their academic and personal goals.
- Encourage student participation in program activities, addressing any barriers to inclusion.
- Monitor the overall climate among students, reporting any concerns, emergencies, or challenges (e.g., social issues, integration challenges) to the Director and team.
- These duties may be adjusted as needed to suit the business and academic needs of the Stanford Overseas Studies Program._

**MINIMUM REQUIREMENTS**

**Education and Experience**
- BA and two years of relevant work experience or a combination of education and experience.

**Knowledge, Skills, and Abilities**
- Proficiency in both **German** and **English** (both written and spoken) at an advanced level, enabling effective communication with diverse stakeholders, including local partners, staff, and students.
- Knowledge of both American and German culture, history, and social norms.
- Demonstrated intercultural and communicative competence.
- Computer proficiency with skill in using Microsoft Word, PowerPoint, and Excel.
- Ability to work under pressure and in a fast-paced environment while maintaining a positive and supportive attitude
- Ability to accomplish goals by tactfully working through formal and informal channels, as appropriate.
- Strong attention to detail with a high level of accuracy.
- Demonstrated creativity, problem solving, critical analysis, initiative, judgement, and decision-making skills.
- Understanding of working in a complex university or similar environment with proven ability to exercise patience and flexibility with students, staff, and faculty and outside constituents.
- Awareness of and sensitivity to the diverse population of Stanford University students, faculty and visitors to the Center.
- Strong interpersonal skills, adept at fostering and maintaining effective collaboration, trust, teamwork and respect.

**PHYSICAL REQUIREMENTS**
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, gra