Customer Support International Scanner Checkout

vor 2 Wochen

Duesseldorf, Deutschland Workstation Customer Care Vollzeit

Our client developes and markets cash register systems (soft
- and hardware) for the stationary retail trade business. They are in use throughout Europe. Since business is running well they expand their international customer service / customer support team.

What will you (M/F/d) do in customer support international?
- First-level telephone support for scanner, key assignment and user manual
- Identification and detection of user problems; Prioritize and fix the problems through ticket system
- Administration of reports and problem forwarding to 2nd level support

What is expected from the customer service team?
- Experience and / or interest in technical issues
- good linguistic expressiveness, service-orientation
- structured and goal-oriented way of working
- temporal flexibility
- Fluent in French and German

We offer a varied activity in a dynamic environment and a serious task in a successful company. You can expect a lot of fun at work with motivated colleagues in a powerful team.

Wir freuen uns Sie kennenzulernen

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