Account Executive Smb

At IDnow, we believe innovation is finding solutions to problems that don't yet exist but are sure to impact our future. **Making the connected world a safer place** is and has been our vision from the very beginning. Our **identity verification SaaS solutions enable businesses to make reliable, informed decisions in an instant. We offer robust, secure and seamless solutions to protect against player fraud, identity theft or forging signatures.** It is not only mandatory and reduces business loss, but it also becomes a highly competitive advantage, as customer experience and retention rates improve substantially. We help our clients to increase security, improve customer conversion, and streamline their onboarding process. We understand that regulation and our clients' requirements are constantly evolving, so we evolve with them. **Thanks to our close relationships with industry regulators**, our solutions comply with multi-jurisdictional KYC ("Know Your Customer") regulations, allowing customers to process a wide variety of identity documents, and onboard and service consumers from all around the world in different markets and countries. **Account Executive SMB (f/d/m)**: Do you want to play a central role in one of the most exciting industries of our time? Then you are exactly right with us The IDV (Identity Verification) industry is crucial for the future of digital security. With us, you actively shape the future of secure online traffic The main responsibility of the SMB Manager is to excel in account management by nurturing and growing existing client relationships. This includes identifying opportunities for upselling and cross-selling to maximize value for both the clients and the company. In addition to maintaining strong client connections, the role also involves actively pursuing new sales opportunities through outbound efforts. The most critical aspect of this role is the ability to work across multiple business verticals, leveraging experience as an internal expert who has successfully navigated various business areas in the past. Possible locations can **be Berlin, Munich or Düsseldorf** **Role & Responsibilities**: - Manage and nurture relationships with existing customers, ensuring their ongoing satisfaction and success. - Oversee the entire sales cycle with new customers, from prospecting and initial contact to closing the deal and post-sale support. - Identify potential customers within the SMB sector and actively pursue new business opportunities. - Develop and implement selling strategies to achieve sales targets and increase revenue. - Conduct product presentations and sales pitches tailored to the needs of both new and existing customers. - Regularly analyze the market and competitors to identify opportunities and refine sales strategies. Provide consistent reporting on sales activities, customer feedback, sales figures, and revenue forecasts. **Experiences & Qualifications**: - 1-5 years of experience in sales, ideally in new sales or account management, or in comparable areas such as business development or customer support. Proven success in building strong customer relationships. - Excellent communication skills in English and German (at least very good B2 level). - Proactive, entrepreneurial mindset with a focus on win-win situations. - Independent working, flexibility, reliability, and decisiveness. - Knowledge in the KYC (Know Your Customer) area is an advantage. - IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation._