Aktuelle Jobs im Zusammenhang mit Product Success @ Karla - Berlin - GoKarla GmbH
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Product Success @
Vor 7 Tagen
Berlin, Berlin, Deutschland Karla Vollzeit 30.000 € - 50.000 € pro JahrAbout UsAt Karla, we transform the post-purchase experience into a brand's #1 retention channel. With smart delivery transparency, proactive communication, and automated claims handling, we help D2C brands boost customer retention, unlock upsell potential, and reduce support costs.We are now looking for a Product Success Working Student / Intern to join...
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Entrepreneur in Residence Intern
vor 1 Tag
Berlin, Berlin, Deutschland Karla Vollzeit 40.000 € - 60.000 € pro JahrAbout UsAt Karla, we transform the post-purchase experience into a brand's #1 retention channel. With smart delivery transparency, proactive communication, and automated claims handling, we help D2C brands boost customer retention, unlock upsell potential, and reduce support costs.We are now looking for an Entrepreneur in Residence Intern to join our...
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Employee Success
vor 1 Woche
Berlin, Deutschland Veeva Systems VollzeitVeeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more...
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Technical Customer Success
vor 1 Tag
Berlin, Berlin, Deutschland Langfuse Vollzeit 60.000 € - 120.000 € pro JahrCustomer Success Engineer at LangfuseTLDR; Langfuse builds open-source developer tooling for LLM applications, centered on observability and tracing. We have strong traction, are default alive, and growing fast. We're now looking for a Customer Success Engineer to join our team in person in San Francisco or Berlin.Langfuse is the open-source LLM engineering...
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Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Ruby Berlin HR Consulting Vollzeit 60.000 € - 120.000 € pro JahrAbout The RoleAs a Customer Success Manager (CSM) at UXCam, you will be the trusted advisor and strategic partner for a portfolio of EMEA and APAC customers. Your mission is to ensure our customers are successful with UXCam, which means achieving their goals, seeing value from our platform, and ultimately becoming long-term advocates.You will lead the...
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Berlin, Berlin, Deutschland Bots and People Product GmbH Vollzeit 70.000 € - 90.000 € pro JahrWe are seeking a Senior Customer Success Manager/Learning Consultant to lead and manage three critical aspects of our learning programs.Customer Partnership & SuccessOperations & Project ManagementLearning Consulting & Program DesignYou will work on one of the most important Digital Transformation topics of our time: AI Adoption.TasksCustomer partnership &...
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Customer Success
vor 1 Tag
Berlin, Deutschland SAP VollzeitWe help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...
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Berlin, Berlin, Deutschland Bots and People Product GmbH Vollzeit 60.000 € - 80.000 € pro JahrWe are seeking a Senior Customer Success Manager/Learning Consultant to lead and manage three critical aspects of our learning programs about AI, Data and Personal Productivity.Customer Partnership & SuccessOperations & Project ManagementLearning Consulting & Program DesignYou will report to the Head of Learning & Operations, and collaborate closely with...
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Senior Customer Success Engineer
Vor 2 Tagen
Berlin, Berlin, Deutschland Mondoo Vollzeit 65.000 € - 105.000 € pro JahrAbout Us:Mondoo is creating security experiences that companies leverage to keep their users and data safe from hackers around the world.As a Customer Success Engineer (CSE), you will work in close collaboration with customers to understand their needs, objectives, and challenges. By building strong relationships, the CSE ensures customers are successfully...
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Customer Success
Vor 7 Tagen
Berlin, Berlin, Deutschland Kombo Vollzeit 60.000 € - 120.000 € pro JahrCustomer Success Berlin (On-site) · Full-timeTL;DRKombo (YC S22) is building a unified API that saves engineering teams an average of hundreds of hours by allowing them to integrate only one API instead of 50+. We're looking for an experienced and technical customer success team member who wants to join as the first full-time member alongside our existing...
Product Success @ Karla
vor 2 Wochen
About UsAt Karla, we transform the post-purchase experience into a brand’s #1 retention channel. With smart delivery transparency, proactive communication, and automated claims handling, we help D2C brands boost customer retention, unlock upsell potential, and reduce support costs.We are now looking for a Product Success Working Student / Intern to join our fast-growing team and work directly at the intersection of Customer Success, Product, and Sales. If you want to learn how to scale a SaaS startup hands-on, this role is for you.About the RoleStart: asapLocation: Berlin / HybridCustomer Success Management: Support in developing and rolling out onboarding processes, conduct check-ins, and help ensure customer satisfaction & adoption.Feedback Management: Collect, structure, and synthesize customer feedback into actionable insights for the product team.Customer Retention: Work on strategies to expand accounts, boost Customer Lifetime Value, and actively reduce churn.Sales with existing customers: Identify opportunities & pain points, match them with Karla modules, prepare demos, and help drive upsell conversions.Automation: Support in automating onboarding and customer success processes to make our workflows more scalable and efficient.About YouYou’re currently studying or just finished (Business, Management, Tech, or related field) and looking for hands-on startup experience.Strong communication skills in German & English.Analytical mindset – you enjoy working with customer data and feedback.A proactive, solution-oriented way of working and motivation to learn fast.Growth mindset and the motivation to put new ideas into practice.Interest in SaaS, e-commerce, and customer experience.Bonus points for:Experience with FigmaExperience with n8n and/or ZapierThe BenefitsA steep learning curve at the interface of Product & Customer Success.Direct collaboration with the founders and product team.Ownership and responsibility from day one.Flexible working conditions tailored to personal preferences and life circumstances.A modern office in Berlin-Mitte with the team.Insights into the Berlin startup ecosystem and exposure to top D2C brands.
