Strategy & Operations Manager - EMEA

Vor 4 Tagen

Berlin, Berlin, Deutschland Blacklane Vollzeit

Blacklane is looking for an awesome Strategy & Operations Manager to join our EMEA team based in Berlin, leading our German markets .

If you're a data-driven dynamic individual with a knack for relationship building, negotiation and problem solving, then we'd love to set up a call. Your challenge is to develop and implement strategic initiatives to optimize our markets and enable them to grow rapidly, but sustainably. You will have the chance to have a major impact on some of our highest priority markets and work with great people from all around the globe

YOUR CHALLENGE:

You will develop and operationalize a regional strategy that blends our global standards with the local needs of your markets. You will manage and improve the cost, quality, and availability from our supply partners (professional chauffeurs) within your markets. You will analyze data and performance metrics to optimize fulfillment, margin, and quality within your markets. You will ensure the successful account management of supply partners in your designated markets. You will develop and own relationships with internal stakeholders and external partners. You will drive cross-functional projects and initiatives to enhance operational performance. You will be responsible for doing quality checks on the ground within your markets and conducting regular business reviews with key supply partners. You will work to make Blacklane the preferred partner of supply partners in your markets by working relentlessly to understand their needs and identifying how to reduce their operational costs.

 ABOUT YOU:

5+ years of experience in strategy, operations or similar role in a fast paced environment.  Strong analytical skills with the ability to analyze complex data sets and derive actionable insights. Exceptional communication, negotiation and interpersonal skills, with the ability to collaborate with diverse stakeholders. Strategic thinker with a passion for problem solving and a creative mindset.  An eye for operational efficiency and the ability to identify opportunities for optimization. Experience owning KPIs, goals or roadmap initiatives.  Fluency in English and German. Proficiency in Tableau is a plus.

MORE THAN A JOB:

We are Blacklane, providers of premium global chauffeur services. Our mission is to create true peace of mind for discerning travellers by delivering perfect experiences around the world and to inspire a better future. Blacklane is offering airport transfers, City-to-City commutes, In-city mobility chauffeur hailing and Chauffeur-by-the-hour in over 50 countries globally, either pre-booked or on-demand. Whether it's for business or pleasure, Blacklane and its 300 employees and tens of thousands of chauffeur partners have the right premium transportation service for you. By changing how people move, we opened up new opportunities for our chauffeur providers and set industry standards for climate protection in the travel industry. 

We believe in ethical business practices and have a strong company culture: 

Continuous Learning : We believe that open and actionable feedback is the essential component of continuous development. Set your personal development plan and take an active role in our internal learning communities to progress your career.  Flexible Working:  Even the most ambitious Blacklaner needs some time to unwind. Find out what works for you and your team with flexible working hours and home office days. Become Part of the Crew : Get to know your fellow Blacklaners through our regular team socials. Our success comes from a collaboration of more than 350 people from 70 nations and we are looking for more exceptional people to join us  Employee Stock Options Plan : We want all Blacklaners to benefit from the company's success, so every employee gets virtual stock options. Fair Remuneration : We've banded salary levels and matched them to the local costs of living, meaning you're always paid fairly and you know that the rest of the crew is too. Sustainability :We care for both people and the planet, having launched the mobility's industry-first global carbon offset scheme in 2017. Blacklane plans to deliver 35% of global rides in EVs by year-end 2024, and 50% by the end of year 2025. Equal Opportunity:  We are committed to inclusion and diversity. A company is only as strong as its crew, so we developed a work environment that is inclusive, inspiring and open. All qualified applicants receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion.

  • Digital Product Manager EMEA

    Vor 2 Tagen

    Berlin, Berlin, Deutschland Arrow Electronics, Inc. Vollzeit

    Position:Digital Product Manager EMEA (m/w/d)Job Description:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting...

  • Growth Manager, Strategy

    vor 1 Woche

    Berlin, Berlin, Deutschland Start To Finish Consulting GmbH Vollzeit

    We are Start to Finish.No startup can grow without the right team. That's why we support rising startups and growth companies like Snocks, Seller X, SchemaM, Formary, and many more in filling key positions within their teams.With over 100 satisfied clients, we are the #1 recruiting boutique for e-commerce startups in the German-speaking market.Our client is...

  • Growth Manager, Strategy

    Vor 3 Tagen

    Berlin, Berlin, Deutschland Start To Finish Consulting GmbH Vollzeit

    We are Start to Finish.No startup can grow without the right team. That's why we support rising startups and growth companies like Snocks, Seller X, SchemaM, Formary, and many more in filling key positions within their teams.With over 100 satisfied clients, we are the #1 recruiting boutique for e-commerce startups in the German-speaking market.Our client is...

  • Supplier Business Development Manager EMEA

    vor 2 Wochen

    Berlin, Berlin, Deutschland Arrow Electronics, Inc. Vollzeit

    Position:Supplier Business Development Manager EMEA (m/w/d)Job Description:Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 104 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2021 sales of USD $34.48 billion, Arrow develops...

  • Design & Construction Manager, EMEA, GREF

    Vor 6 Tagen

    Berlin, Berlin, Deutschland Amazon Deutschland Services GmbH Vollzeit

    As a member of the Global Real Estate & Facilities (GREF) team – this position will develop and deliver consistent strategies for managing design and construction project staff, standardize planning, design and construction practices for all corporate leased and owned projects, for Amazon's EMEA-based Corporate Real Estate. The successful candidate must be...

  • Strategy & Operations Intern

    vor 3 Wochen

    Berlin, Berlin, Deutschland Tekkr Vollzeit

    About TekkrWhat if… your work empowered teams across the world?Software can help address the world's biggest challenges from climate crisis to inefficiency in governments. However, many companies and teams are bogged down by inefficiencies and struggle to develop software effectively.Tekkr's mission is to empower tech leaders and their teams to achieve...

  • Operations Program Manager

    Vor 5 Tagen

    Berlin, Berlin, Deutschland Amazon EU SARL (Germany Branch) - D70 Vollzeit

    At 3P Heavy Bulky we are constantly innovating to deliver the best possible Customer Experience to the customers buying Heavy Bulky products such as fridges, sofas, and large screen TVs. The SellerFlex program enables Marketplace Selling Partners to offer Retail like high-quality experience whilst Amazon carrier manages end to end transportation. As we scale...

  • Operational Excellence and Strategy Manager

    vor 2 Wochen

    Berlin, Berlin, Deutschland Yoummday GmbH Vollzeit

    Operational Excellence and Strategy Manager (m/w/d) Deine AufgabenWir verändern eine ganze Branche – verändere sie gemeinsam mit uns You made my day – mit unserer innovativen und marktumwälzenden Plattform geben wir bereits einer Vielzahl von Menschen weltweit Zugang zu einer neuen, flexiblen und selbstbestimmten Arbeitswelt und bieten unseren Kunden...

  • Strategy & Operations Intern

    Vor 3 Tagen

    Berlin, Berlin, Deutschland Tekkr Vollzeit

    About TekkrWhat if… your work empowered teams across the world?Software can help address the world's biggest challenges from climate crisis to inefficiency in governments. However, many companies and teams are bogged down by inefficiencies and struggle to develop software effectively.Tekkr's mission is to empower tech leaders and their teams to achieve...

  • Manager Strategy

    Vor 7 Tagen

    Berlin, Berlin, Deutschland Pulse Advertising GmbH Vollzeit

    We're seeking a talented Manager of Strategy to lead innovative social media, influencer marketing, and social paid strategies. You'll drive impactful campaigns with AI-powered insights, collaborate with creative teams, and shape digital strategies that elevate our clients' brands. If you're passionate about digital transformation and trends, this is your...

  • Strategy Manager

    Vor 3 Tagen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Job Description We are on the lookout for a Strategy Manager to join the Strategy & Performance Team on our journey to always deliver amazing experiences.  Join the team driving growth and customer engagement across our markets. As part of our Marketing Team, you'll help shape strategies that build customer growth and optimize the effectiveness of our...

  • Operations Manager Venture Capital

    vor 2 Wochen

    Berlin, Berlin, Deutschland identity Vollzeit

    Are you someone who loves making things run smoothly? Do you thrive on turning complexity into structure? Ready to help build Europe's most exciting LGBTQ+ venture fund? Then read identity vc might be your next adventure.Who We Are"Born to Disrupt" isn't just our slogan—it's our mission. We're identity vc, Europe's first VC fund backing LGBTQ+ founders. We...

  • Operations Manager Venture Capital

    vor 2 Wochen

    Berlin, Berlin, Deutschland identity Vollzeit

    Are you someone who loves making things run smoothly? Do you thrive on turning complexity into structure? Ready to help build Europe's most exciting LGBTQ+ venture fund? Then read identity vc might be your next adventure.Who We Are"Born to Disrupt" isn't just our slogan—it's our mission. We're identity vc, Europe's first VC fund backing LGBTQ+ founders. We...

  • Finance & Strategy Manager (Reporting)

    Vor 3 Tagen

    Berlin, Berlin, Deutschland Wolt Vollzeit

    Our Merchant partners (read e.g. Restaurants and Retail stores) are a critical part of our business. We enable new growth opportunities through our platform while at the same time providing our end customers new and interesting offerings. Today, our network covers Merchant Partners in 25 countries. Were now in the process of stepping up our game on how we...

  • Manager, Revenue Operations

    Vor 7 Tagen

    Berlin, Berlin, Deutschland Remote Vollzeit

    All of our positions are fully remote. You do not have to relocate to join us What this job can offer you This is an exciting time to join Remote and make a personal difference in the global employment space as Manager of CRM, Systems and Tools within our Revenue Operations team.The successful candidate will be responsible for overseeing our Salesforce...

  • Operations Manager, Berlin

    Vor 3 Tagen

    Berlin, Berlin, Deutschland Lime Vollzeit

    Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company...

  • Senior Manager, Payroll Operations

    Vor 7 Tagen

    Berlin, Berlin, Deutschland Remote Vollzeit

    All of our positions are fully remote. You do not have to relocate to join us What this job can offer you This is an exciting time to join Remote and make a personal difference in the global employment space as a  Senior Payroll Operations Manager , joining our  Operations  team. As a dynamic and energetic professional, the Senior Payroll...

  • Head of Strategy and Operations, Global Support Operations

    Vor 7 Tagen

    Berlin, Berlin, Deutschland Wolt Vollzeit

    Wolt is known for its customer-obsession and great support experience. We are fast, local, and personal: we have local customer support in all the countries were in, and more than 3, real humans answering customers and partners in their language. Ultimately, we have no license to operate if we do not brilliantly serve our customers, and therefore we are...

  • Operations Manager

    vor 2 Wochen

    Berlin, Berlin, Deutschland KUGU Home GmbH Vollzeit

    Warum suchen wir Dich?KUGU macht Gebäude CO-2-neutral und gestaltet die Energiewende aktiv Von der kleinen Genossenschaft bis zum großen Wohnungsunternehmen: Bedarfssteuerung, Anlagenwartung und Verbrauchskontrolle sind tägliche Herausforderungen in der immer noch von manuellen Prozessen geprägten Hausverwaltung.Die Lösung sind digitale...

  • Senior CRM Strategy Manager

    Vor 3 Tagen

    Berlin, Berlin, Deutschland HelloFresh Vollzeit

    JOB DESCRIPTION The role Do you thrive on crafting tailored customer journeys that drive meaningful engagement? As the Senior Audience Manager for Reactivations , you will be responsible for re-engaging the HelloFresh cancelled base across 17 markets and 5 brands. In this role, you will own specific customer segments and design customer journeys that...