Director, CRM Sales

Job DescriptionThe Director, CRM Sales is responsible for leading a rapid expansion of ServiceNow’s CRM focused product lines in the Central region. This will be achieved through building, leading, mentoring, coaching and developing the team of Sales Executives across ServiceNow’s evolving product portfolio. As a Director, CRM Sales you will lead transformational shifts to create business value for our customers. The ideal candidate must have deep experience in SaaS sales and motivation to build a team to drive revenues and rapidly gain customers within new markets. What you get to do in this role:Lead a team of CRM Account Executives to drive rapid new business sales growth in the Central regionBuild and drive sales strategy in conjunction with Field Sales and Pre-Sales Leadership, Professional Services, Marketing, Alliances & Channels and Sales Operations teams to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the regionAct as the central conduit to Global Business Unit Sales Leadership teams and Field Sales LeadershipActively engage in territory planning, relationship development and opportunity development and driving revenue by assisting Sales Directors, and Field Sales Teams in closing opportunitiesRecruit, coach and mentor team members to drive excellenceDevelopment of territories and quota for the sales team and effectively communicate to set performance expectations within the teamManage and report accurate forecast and pipeline to the business, both locally, within EMEA and with Global business unitsAchievement of annual sales goals on a quarterly and annual basis is requiredBuild effective working relationships with Solution Consulting, Product Development, Customer Outcomes, Partner, Marketing and the ServiceNow executive teamQualificationsIn order to be successful in this role, we need someone who has:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.Extensive track record of new business sales success of CRM Solutions including presentation and negotiation skills within industry and at C-LevelCRM SaaS experience essential, experience of PaaS even betterDeep and broad experience (4+ years) as a sales leader with prior success as an CRM Sales executive experience Prior experience in both direct sales and sales overlay capacitiesStrong collaborator across the disciplines mentioned aboveStrong success in recruiting, coaching and managing an exceptional sales teamStrong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.Experienced in planning and organizationExperienced in public speaking and comfortable presenting to large audiences with credibilityTrack record in using social media to enhance the ServiceNow brand messageExperienced in driving sales process and drive effective working relationships with Sales OperationsExperience in one or many of the Product Portfolio outlined preferred but not essentialAbility to build long term strategic and senior level relationshipsAbility to adapt and work effectively within a rapidly changing and growing environmentStrong business and financial acumenFluency in English and German and regional travel required Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.