SAP Solution Manager Expert
Vor 7 Tagen
About the Role
We are seeking a highly skilled SAP Solution Manager Expert to join our team at METRO. As a key member of our IT department, you will be responsible for managing and optimizing our SAP Solution Manager environment.
Key Responsibilities
- Manage SAP Solution Manager: Oversee the configuration, customization, and daily management of the SAP Solution Manager environment, including Focused Build, ChaRM, Solution Documentation, Test Suite, and IT Service Management.
- Troubleshooting and Support: Provide functional and technical support and troubleshoot issues within the SAP Solution Manager (and add-ons like CCM, BPCA etc.) environment, ensuring its stability, security, and performance. Perform regular system health checks, upgrades and enhancements of SolMan, patches, and troubleshooting.
- Training and Guidance: Offer training and guidance to other team members on the functionalities and best practices of SAP Solution Manager.
- Continuous Improvement: Continuously improve SAP processes and systems, staying updated with the latest technologies and enhancements in SAP Solution Manager.
- Governance: Control of SolMan ChaRM via alignment with stakeholders, such as other connected systems, AMS team, rollout managers, developers, testers and key users.
- Technical Change Management: Communicate and collaborate on the change management objectives, expectations and outcomes, support AMS Service manager for Release Management.
Requirements
- Experience: 5+ years in IT/technology roles, minimum 3 years of proven track record working with SAP Solution Manager.
- SAP Expertise: Strong knowledge of SAP Solution Manager functionalities and best practices, such as ChaRM, ITSM, and Test Suite. Experience in SAP Basis is an advantage.
- Analytical Skills: Excellent analytical and problem-solving skills to effectively manage complex systems and issues.
- Communication Skills: Strong interpersonal and communication skills to collaborate with cross-functional teams and provide training and support.
- Languages: Excellent command of English (written and spoken).
- Living Experience: In Europe and Working Experience: In a European-based company.
What We Offer
- Work-Life Balance: Trusted working hours, 30 days of vacation and home office options.
- Further Training: A comprehensive further training offer over an own training team as well as an own annual training budget.
- Well-being: Health programs, a free fitness studio on our campus and regular employee events.
- Comfort: Very good public transport connections and free parking spaces including charging facilities for e-mobility. A canteens with a varied selection of meals and discounts in our stores and at many partner companies.
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