Electronic Banking Support Specialist for UK, NORDICS and Switzerland

vor 4 Wochen


Berlin, Berlin, Deutschland 0010 Deutsche Bank Aktiengesellschaft Vollzeit

Job Summary

We are seeking an Electronic Banking Support Specialist to join our team in the UK, NORDICS and Switzerland. As a key member of our Cash Management, Implementation & Service team, you will be responsible for providing exceptional support to our corporate clients.

Your Key Responsibilities

  • Provide end-to-end support to clients, taking ownership of their requests and ensuring timely resolution.
  • Assist clients with the installation, training, and troubleshooting of Cash Management products and electronic services.
  • Liaise with internal departments to resolve technical client queries and maintain accurate records of communications.
  • Undertake secondary responsibilities, such as working in groups and acting as a Knowledge Owner.

Requirements

  • Bachelor's degree in banking or equivalent.
  • Excellent understanding of corporate cash management products.
  • Strong interpersonal, communication, analytical, decisive, and problem-solving skills.
  • Flexibility and willingness to work autonomously.
  • Fluent in English and Dutch, with German, Spanish, Italian, or Portuguese being beneficial.

What We Offer

We provide a comprehensive portfolio of benefits and offerings to support your private and professional needs, including emotionally and mentally balanced, physically thriving, socially connected, and financially secure options.



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