Senior Specialist Electric Light Commercial Vehicles Expert

vor 4 Wochen

Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

Shape the Future of Mobility

We are seeking a highly skilled Senior Specialist Electric Light Commercial Vehicles to join our team at Kia Connect GmbH in Frankfurt/Main, Germany.

Job Mission:

You will be part of our mission to create sustainable mobility solutions for consumers, communities, and societies around the world. As a Senior Specialist, you will coordinate the B2B customer experience at Kia Connect, developing digital B2B solutions from the ground up.

Your Responsibilities:

  • Research B2B automotive trends, analyze customer behavior, and align digital products with future customer needs.
  • Define the Fleet Management Solution (FMS) in collaboration with stakeholders, prioritize features, and ensure implementation across all customer touchpoints.
  • Review the business model of the FMS to ensure a profitable approach.
  • Develop and implement the sales process for the new FMS.
  • Develop, set up, and run the support process for digital solutions to ensure high customer satisfaction.
  • Collaborate closely with data experts to ensure the end-to-end data pipeline (vehicle to customer frontend).
  • Develop training and marketing materials in collaboration with internal subject matter experts to promote the new FMS and explain it to internal and external stakeholders.
  • Collect, track, and analyze customer feedback to generate ideas for new functionalities or further developments.

Your Talents:

Education:

  • University degree in business administration or economics with a focus on strategy, business development.

Experience:

  • 3-5 years of experience in the B2B automotive environment.
  • Experience in fleet management solutions, digital product development, and product management is required.
  • Experience in customer support and content creation is an advantage.

Skills:

  • Strong project management and organizational skills are required.
  • Fluent in English (written and spoken), suitable languages advantageous.

About Kia Europe:

Kia Europe is the European sales and manufacturing arm of Kia Corporation. We lead 39 markets across Europe and the Caucasus, employing over 5,500 persons, including about 3,500 blue-collar workers in our state-of-the-art car plant in Žilina, Slovakia.

What We Offer:

  • A pulsating international environment with a diverse workforce from 37 nations.
  • Opportunities to develop new frameworks and solutions.
  • Challenging tasks to which you can creatively contribute.
  • A competitive compensation package, private leasing offer, systematic off- and on-the-job training, free staff restaurant, support concerning Health Management, and more.

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