Senior Specialist Electric Light Commercial Vehicles Expert
vor 3 Wochen
Shape the Future of Mobility
We are seeking a highly skilled Senior Specialist Electric Light Commercial Vehicles to join our team at Kia Connect GmbH in Frankfurt/Main, Germany.
Job Mission:
You will be part of our mission to create sustainable mobility solutions for consumers, communities, and societies around the world. As a Senior Specialist, you will coordinate the B2B customer experience at Kia Connect, developing digital B2B solutions from the ground up.
Your Responsibilities:
- Research B2B automotive trends, analyze customer behavior, and align digital products with future customer needs.
- Define the Fleet Management Solution (FMS) in collaboration with stakeholders, prioritize features, and ensure implementation across all customer touchpoints.
- Review the business model of the FMS to ensure a profitable approach.
- Develop and implement the sales process for the new FMS.
- Develop, set up, and run the support process for digital solutions to ensure high customer satisfaction.
- Collaborate closely with data experts to ensure the end-to-end data pipeline (vehicle to customer frontend).
- Develop training and marketing materials in collaboration with internal subject matter experts to promote the new FMS and explain it to internal and external stakeholders.
- Collect, track, and analyze customer feedback to generate ideas for new functionalities or further developments.
Your Talents:
Education:
- University degree in business administration or economics with a focus on strategy, business development.
Experience:
- 3-5 years of experience in the B2B automotive environment.
- Experience in fleet management solutions, digital product development, and product management needed.
- Experience in customer support and content creation is an advantage.
- Hands-on mentality paired with care and no fear of the unknown.
- International background and mindset fitting to roles in a global company.
- Salesforce knowledge would be an advantage.
- Team player combined with the ability to work independently.
- Motivation to develop yourself and the business to strive for the best results.
Skills:
- Strong project management and organizational skills are required.
- Fluent in English (written and spoken), suitable languages advantageous.
About Us:
Kia Connect was founded in 2019 as a fully owned subsidiary of Kia Europe and is therefore part of the fifth-largest automotive group in the world.
Kia is a global mobility brand with a vision to create sustainable mobility solutions for consumers, communities, and societies around the world.
We are now spearheading the popularization of electrified and battery electric vehicles, developing a growing range of mobility services while encouraging millions of people to explore the best ways of getting around.
Our European headquarter that we closely cooperate with, Kia Europe, is the European sales and manufacturing arm of Kia Corporation.
From our headquarters in Frankfurt, Germany, we lead 39 markets across Europe and the Caucasus, employing more than 5,500 persons, including about 3,500 blue collar workers in our state-of-the-art car plant in Žilina, Slovakia.
Our headquarter is home to 37 different nationalities and this diversity is truly inspiring.
This means that every day at Kia is an opportunity to learn something new and to grow personally and professionally.
The mix of ambitious and dynamic employees from all over the world is the fuel to our success.
We are looking forward to getting to know you.
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Frankfurt am Main, Hessen, Deutschland Kia Europe VollzeitShape the Future of MobilityWe are seeking a highly skilled Senior Specialist Electric Light Commercial Vehicles to join our team at Kia Connect GmbH in Frankfurt/Main, Germany.Job Mission:You will be part of our mission to create sustainable mobility solutions for consumers, communities, and societies around the world. As a Senior Specialist Electric Light...
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Frankfurt am Main, Hessen, Deutschland Kia Europe VollzeitShape the Future of MobilityWe are seeking a highly skilled Senior Specialist Electric Light Commercial Vehicles to join our team at Kia Connect GmbH in Frankfurt/Main, Germany.Job Mission:You will be part of our mission to create sustainable mobility solutions for consumers, communities, and societies around the world. As a Senior Specialist, you will...
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