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Customer Experience Specialist
vor 1 Monat
We are looking for a Sales Assistant (m/f/d) to join our team at the Zara Home store in Cologne. As a key member of our sales floor, you will be responsible for providing an exceptional customer experience by helping customers find the perfect items and ensuring that our merchandise is neatly presented and restocked.
What You Can Expect- A competitive salary of approximately €30,000 per year, depending on experience
- 30 vacation days per year, allowing you to relax and recharge
- An attractive remuneration package, including vacation and Christmas bonuses
- National and international development opportunities to advance your career
- A 25% staff discount on all INDITEX brands, so you can stay stylish and save money
- Languages learning offers to help you impress on your next vacation abroad
- Great deals with our numerous cooperation partners, such as Urban Sports Club
- Free period items in every store, because we care about your well-being
- Family start time for partners at birth or adoption, because family is important
- Helping customers find the perfect items and ensuring a positive customer experience
- Maintaining the neatness and tidiness of our merchandise on the sales floor
- Working towards sales targets and achieving results through your commitment and sales talent
- Using technology to ensure everything runs smoothly, both on the shop floor and in the warehouse
- Delivering an excellent shopping experience from start to finish
- You are a team player who values reliability and is always willing to support your colleagues
- You are flexible and ready to work on Fridays and Saturdays, if needed
- You have excellent communication skills and can express yourself confidently to customers and colleagues alike
- You understand the importance of customer experience and know how to deliver it through helpfulness, positivity, and approachability
- Experience in retail is a plus, but not essential – what matters most is your passion for fashion and trends
Zara Home is one of the largest fashion companies in the world, and diversity is at the heart of our corporate culture. We welcome people from 174 nations and strive for gender equality, promoting LGBTIQ pride on both a personal and professional level. Our commitment to inclusion extends to people with disabilities, offering flexible support to meet individual needs.
