Sales and Service Specialist
vor 3 Wochen
We are a leading company in the telecommunications industry, renowned for our exceptional customer service and innovative product offerings. Our mission is to provide top-notch solutions that meet the evolving needs of our customers.
Job SummaryWe are seeking highly motivated and qualified customer service representatives to join our team. As a customer service representative, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and promoting our products and services.
Key Responsibilities- Provide personalized tariff consulting (PTB) to customers, assisting them in selecting the most suitable tariffs and additional products from our portfolio.
- Offer retention mobile services, suggesting better alternatives for customers who have terminated their contracts and optimizing contract terms.
- Support customers with DSL (BSD1) provisioning, guiding them through the process from order to activation and handling DSL relocations.
- Act as a concierge, responding to customer inquiries about contracts, invoices, or hardware and offering additional products.
- Conduct customer consultations to discuss their current contract situation and propose alternatives or extensions.
- Enjoy success and have a strong motivation to achieve financial independence.
- Excellent German language skills, both written and spoken.
- Strong communication skills, with the ability to engage and inspire customers.
- Punctuality and reliability, with a high level of trustworthiness and commitment.
- Basic computer knowledge, with a solid understanding of technical concepts.
- Sales orientation, with a passion for promoting top products from a leading brand.
- Attractive remuneration opportunities, with high earning potential and career advancement possibilities.
- A positive team atmosphere, with a supportive and motivating work environment.
- Diverse and challenging tasks, with opportunities for professional growth and development.
- Exclusive shopping benefits, with discounts at over 500 partner companies.
- Financial benefits, including support for retirement planning and wealth creation.
If you are a motivated and qualified individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, and we will be in touch to discuss your qualifications further.
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Sales and Service Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH VollzeitAbout CHO-TIME GmbHWe are a leading company in the telecommunications industry, renowned for our exceptional customer service and innovative product offerings. Our mission is to provide top-notch solutions that meet the evolving needs of our customers.Job SummaryWe are seeking highly motivated and qualified customer service representatives to join our team....
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Sales and Service Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH VollzeitAbout CHO-TIME GmbHWe are a leading company in the telecommunications industry, renowned for our exceptional customer service and innovative product offerings. Our mission is to provide top-notch solutions that meet the evolving needs of our customers.Job SummaryWe are seeking highly motivated and qualified customer service representatives to join our team....
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