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Sales Support Specialist

vor 2 Monaten


Essen, Nordrhein-Westfalen, Deutschland Promethean Vollzeit

Position Overview
The Sales Support Specialist plays a crucial role in enhancing the performance of the Sales team throughout the entire lead and opportunity lifecycle. This position is primarily responsible for assisting Area Sales Managers, engaging in cold calling, and promoting up-selling and cross-selling strategies. Additionally, the role involves providing templates and guidelines for sales meetings and strategic business planning.

Key Responsibilities
The Sales Support Specialist will collaborate closely with the Inside Sales Manager to manage daily business operations, including reporting, data analysis, and meeting preparations. This role is essential in fostering effective and professional relationships with various teams across the organization, including sales regions, marketing, and product channels.

Core Duties
  • Drive additional revenue through both inbound and outbound communication, lead management, and opportunity tracking for the Central Europe Market.
  • Provide regional assistance to Area Sales Managers.
  • Maintain high data quality standards in relevant systems.
  • Adhere to established processes and systems for Lead & Pipeline Management within CRM software.
  • Contribute to special projects as needed.
  • Work collaboratively with regional teams to prioritize customer service and adhere to a defined, strategic sales process.
  • Assist in customer meetings and presentations, including cold outreach.
  • Support the Sales Team in managing Promethean Partners in daily operations, such as submitting information requests and forwarding leads.
  • Ensure accurate Information Management by sharing relevant sales content with the team.
Qualifications
  • Fluency in German with proficient written and spoken English.
  • Prior experience in a similar role is preferred; candidates should be highly organized and capable of multitasking.
  • This role requires strong teamwork and communication skills.
  • A vocational education or several years of experience in Inside Sales is advantageous.
  • Ability to effectively manage time and prioritize tasks in a fast-paced environment.
  • Exceptional attention to detail is essential.
  • Creative thinking and problem-solving abilities are encouraged.
  • Familiarity with CRM software is preferred.
  • Proficiency in MS Office applications.
  • Experience with Cognos is a plus.
  • A basic understanding of technical concepts is beneficial.

Commitment to Diversity
Promethean is proud to be an equal opportunity employer. We believe that diverse teams foster innovative ideas and experiences, allowing our employees, company, and customers to thrive. We are dedicated to providing equal employment opportunities regardless of race, color, national origin, religion, creed, genetic information, sex (including pregnancy, sexual orientation, or gender identity), age, marital status, disability, military or veteran status, or any other protected classifications under applicable local laws.

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