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Customer Service and Quotation Specialist
vor 2 Monaten
Become a part of our team as a Commercial Administrative Specialist (m/f/d) in the Winter Services division
Key Responsibilities:
- Customer Interaction: Serve as the primary contact for customer inquiries regarding our winter service offerings.
- Quotation Management: Manage requests for quotes, prepare and follow up on proposals, and maintain a high success rate in closing deals.
- Telephone Assistance: Deliver knowledgeable support to clients, suppliers, and subcontractors via phone.
- Record Keeping: Ensure accurate entries in our ERP system to facilitate effective order management and team collaboration.
Qualifications:
- Background in customer service and quote preparation, ideally within a service-oriented organization.
- Genuine interest in winter service operations.
- Strong communication abilities.
- Flexibility to work shifts during the busy winter season.
- Proficiency in Microsoft Office applications.
What We Offer:
- A vibrant work atmosphere where your contributions are appreciated.
- A results-driven focus with autonomy in your work processes.
- A supportive team environment with corporate benefits, including a pension scheme.
- Possibility of remote work and adaptable working hours.
About Gelford:
Gelford GmbH is a reputable family-run service provider located in Essen. For over four decades, we have been dedicated to delivering exceptional services in winter maintenance, building upkeep, and landscaping across the Essen and NRW region.
We are eager to connect with you.
