Technical Support Specialist
vor 4 Wochen
About the Role:
We are seeking a highly skilled Technical Support Specialist to join our team at algorismic gmbh. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers, ensuring their issues are resolved efficiently and effectively.
Key Responsibilities:
- Provide multi-channel support via phone, email, and remote maintenance
- Implement software solutions using tools like Linux, Ansible, and Bash
- Offer on-site and remote support for customer projects
- Analyze and correct software and infrastructure-specific errors
- Maintain and enhance our company's IT infrastructure
- Optimize and automate internal workflows
Requirements:
- Professional training or experience in IT administration or support
- Proficiency with hardware and software, including Linux and applications like Proxmox and MySQL
- Analytical thinking and collaboration skills
- Good command of English and German language skills
About Us:
algorismic gmbh is a dynamic and innovative company committed to improving the world through sustainable business and the use of cutting-edge technologies. We develop unique software solutions for process visualization and optimization, and we're looking for talented individuals to join our team.
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