Technical Support Specialist

vor 4 Wochen


Dresden, Sachsen, Deutschland algorismic gmbh Vollzeit

About the Role:

We are seeking a highly skilled Technical Support Specialist to join our team at algorismic gmbh. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers, ensuring their issues are resolved efficiently and effectively.

Key Responsibilities:

  • Provide multi-channel support via phone, email, and remote maintenance
  • Implement software solutions using tools like Linux, Ansible, and Bash
  • Offer on-site and remote support for customer projects
  • Analyze and correct software and infrastructure-specific errors
  • Maintain and enhance our company's IT infrastructure
  • Optimize and automate internal workflows

Requirements:

  • Professional training or experience in IT administration or support
  • Proficiency with hardware and software, including Linux and applications like Proxmox and MySQL
  • Analytical thinking and collaboration skills
  • Good command of English and German language skills

About Us:

algorismic gmbh is a dynamic and innovative company committed to improving the world through sustainable business and the use of cutting-edge technologies. We develop unique software solutions for process visualization and optimization, and we're looking for talented individuals to join our team.



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