Technical Support Specialist
Vor 7 Tagen
Job Title: Technical Support Specialist
Job Description:
We are seeking a skilled Technical Support Specialist to join our team at algorismic gmbh. As a Technical Support Specialist, you will play a crucial role in providing top-notch technical support to our clients. Your primary responsibility will be to troubleshoot and resolve technical issues via phone, email, and remote maintenance. You will also be responsible for implementing and maintaining our software solutions using tools such as Linux, Ansible, Bash, and Lua.
Responsibilities:
- Provide technical support via phone, email, and remote maintenance
- Implement and maintain software solutions using Linux, Ansible, Bash, and Lua
- Analyze and resolve technical issues independently
- Collaborate with the team to develop and implement test scenarios
- Monitor and test automated test scenarios
Requirements:
- Degree in Software Engineering/IT or similar fields of study
- Experience with test frameworks, test automation, and test management tools
- Ability to work independently and collaboratively
- Good command of English (at least C1)
- Good German language skills are required (at least B2)
About Us:
algorismic gmbh is a dynamic and innovative company committed to improving the world through sustainable business and the use of innovative technologies. We develop unique, modular software solutions for process visualization and optimization that can be seamlessly integrated into existing systems.
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