System Administrator and Technical Support Specialist

vor 4 Wochen


Dresden, Sachsen, Deutschland algorismic gmbh Vollzeit

About the Role:

We are seeking a highly skilled System Administrator and Technical Support Specialist to join our team at algorismic gmbh. As a key member of our technical team, you will be responsible for providing top-notch technical support and maintaining our IT infrastructure.

Key Responsibilities:

  • Provide multi-channel support via phone, email, and remote maintenance to resolve client issues efficiently.
  • Participate in the implementation of our software using tools such as Linux, Ansible, Bash, and Lua.
  • Offer on-site and remote support for customer projects, including installation and configuration.
  • Analyze and correct software and infrastructure-specific errors under customer-specific requirements.
  • Maintain and enhance our company's IT infrastructure, including the internal network, virtualization environments, and Office 365 administration.
  • Optimize and automate internal workflows to increase efficiency and effectiveness within the team.

Requirements:

  • Professional training or practical experience in IT administration or IT support.
  • Proficiency with hardware and software, including AVM, D-Link, Supermicro, and FreePBX.
  • Experience working with Linux and applications such as Proxmox, MySQL, Ansible, OpenWRT, and Grafana.
  • Analytical thinker with excellent collaboration skills.
  • Good command of English (at least C1) and German language skills (at least B2).

About Us:

algorismic gmbh is committed to improving the world through sustainable business and innovative technologies. We develop unique software solutions for process visualization and optimization, and we're looking for talented individuals to join our team.



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